Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

SAM HEIDKE

Sydney,NSW

Summary

Client-focused professional with 6+ years of experience providing exterior cleaning services for real estate, strata, and commercial properties. Providing pressure cleaning & soft washing services, building strong relationships with clients through clear communication, reliability, and attention to detail. Highly sales-driven with a proven ability to understand client needs, deliver tailored solutions, and exceed expectations. Earned over 100 five-star reviews and became a preferred supplier for area’s largest real estate companies by consistently providing quality service and fostering long-term partnerships.

Overview

11
11
years of professional experience

Work History

Director

Oasis House Washing & Pressure Cleaning
08.2019 - Current
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Trained and motivated employees to perform daily business functions
  • Interacted well with customers to build connections and nurture relationships.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Attended trade shows and special events to showcase products, network with other businesses and attract new customers.


Business Development Coordinator

Decorative Events & Exhibitions
09.2015 - 05.2016
  • Negotiated contracts and closed sales with new and existing clients.
  • Developed business pipeline using cold and warm techniques
  • Assist sales directors in CRM administration database
  • Attend event conferences for new business
  • High attainment to client relationship management & business development including high level of successful repeat business calls, client retention to existing clients for setting up future meetings, up selling & cross selling

Production Coordinator

George P Johnson Experience Marketing
08.2014 - 04.2015
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Assisted with budgeting and accounting of production-related tasks.
  • Created and maintained detailed reports and schedules of all production tasks.
  • Coordinated with production team to support productivity targets and deadline management.

Education

Bachelor Degree of Entertainment Business Manageme - Arts And Entertainment Management

JMC Academy
SYDNEY
01-2011

Skills

    Strategic Planning & Goal Orientation
    Highly organized and methodical in approaching tasks, with a strong focus on planning, structure, and execution Skilled at setting clear goals, breaking them into actionable steps, and following through to achieve consistent, high-quality results

    Analytical Planning & Foresight: I have a natural drive to understand how and why things work Analysing underlying mechanisms to gain clarity on our position for any given task This allows me to design strategic, forward-focused plans that align with short & long-term goals and measurable outcomes

    Client Relationship & Sales Expertise
    Demonstrated ability to build and maintain strong client relationships through professionalism, transparency, and a duty of care Skilled at managing expectations - highest standard of service, exceeding client expectations through added value & trust Experienced in leading and mentoring teams to uphold client-focused service standards, with a proven track record of delivering measurable results and satisfaction

    Emotional Resilience & Intelligence

  • Demonstrated resilience and leadership while navigating significant personal challenges, maintaining business operations, and supporting family responsibilities during a period of loss

Interests

Outdoor Activities: Passion for hiking, camping & all outdoor activities to do with nature


Sports: Golf & Indoor Rock Climbing


Fitness & Wellbeing: Passion for working out to allow for a better mindset


Meditation: Passionate about meditation and training of the mind to grow & succeed


Family: Love being a father & watching my 2 children grow

Timeline

Director

Oasis House Washing & Pressure Cleaning
08.2019 - Current

Business Development Coordinator

Decorative Events & Exhibitions
09.2015 - 05.2016

Production Coordinator

George P Johnson Experience Marketing
08.2014 - 04.2015

Bachelor Degree of Entertainment Business Manageme - Arts And Entertainment Management

JMC Academy
SAM HEIDKE