Sam Hopkinson
Gold Coast,QLD
Summary
Adaptable worker experienced in fast-paced environments bringing developed skills in food service and previous professional barista training. Helps reach organisational goals through employing service-oriented behaviours, efficiently cooperating with other staff, and proactively seeking ways to further skillsets with an aptitude for applying new knowledge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
11.2021 - Current
- Front Counter and Drive Thru experience consisting of delivering fast and friendly customer service, preparing food items while maintaining a clean and organised work area, and professionally collaborating with management and other staff to reach restaurant goals and customer expectations.
- McCafé experience including operating espresso machines according to restaurant standards and memorising descriptions and processes of various café beverages and food items.
Education
High School Diploma -
Varsity Learning Centre
Varsity Lakes, QLD03.2023
Skills
- Barista Training
- Customer Service Experience
- Critical Thinking
- Desire to Actively Learn and Improve
- Food Hygiene and Safety
- Problem-Solving
- Multi-Tasking
- Teamwork and Communication
- Time Management
Certification
Ignite Education, Currumbin
- SITXFSA001 - Use Hygienic Practices for Food Safety
- SITHFAB005 - Prepare and Serve Espresso Coffee
Varsity Learning Centre, Varsity Lakes
- FSK10219 - Certificate I in Skills for Vocational Pathways
- FNS20120 - Certificate II in Financial Services
- FSK20119 - Certificate II in Skills for Work and Vocational Pathways
- BSB30120 - Certificate III in Business
Accomplishments
- Educated on the processes of producing espresso coffee with industry-standard equipment under the guidance of an experienced barista. This included becoming familiar with the basics of grind adjustment, tampering, and the process of milk steaming and pouring to create a variety of espresso coffees.
- Recognised as a Star Performer within the restaurant for consistently serving customers with accuracy and efficiency.
Ignite Education - Accredited Barista Course
Currumbin, QLD
03/2023
McDonald's - Star Performer
Burleigh Waters, QLD
05/2023
Timeline
Crew Member
McDonald's
11.2021 - Current
High School Diploma -
Varsity Learning Centre