Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sam Hopkinson

Gold Coast,QLD

Summary

Adaptable worker experienced in fast-paced environments bringing developed skills in food service and previous professional barista training. Helps reach organisational goals through employing service-oriented behaviours, efficiently cooperating with other staff, and proactively seeking ways to further skillsets with an aptitude for applying new knowledge.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
11.2021 - Current
  • Front Counter and Drive Thru experience consisting of delivering fast and friendly customer service, preparing food items while maintaining a clean and organised work area, and professionally collaborating with management and other staff to reach restaurant goals and customer expectations.
  • McCafé experience including operating espresso machines according to restaurant standards and memorising descriptions and processes of various café beverages and food items.

Education

High School Diploma -

Varsity Learning Centre
Varsity Lakes, QLD
03.2023

Skills

  • Barista Training
  • Customer Service Experience
  • Critical Thinking
  • Desire to Actively Learn and Improve
  • Food Hygiene and Safety
  • Problem-Solving
  • Multi-Tasking
  • Teamwork and Communication
  • Time Management

Certification

Ignite Education, Currumbin

  • SITXFSA001 - Use Hygienic Practices for Food Safety
  • SITHFAB005 - Prepare and Serve Espresso Coffee


Varsity Learning Centre, Varsity Lakes

  • FSK10219 - Certificate I in Skills for Vocational Pathways
  • FNS20120 - Certificate II in Financial Services
  • FSK20119 - Certificate II in Skills for Work and Vocational Pathways
  • BSB30120 - Certificate III in Business

Accomplishments

    Ignite Education - Accredited Barista Course

    Currumbin, QLD

    03/2023

  • Educated on the processes of producing espresso coffee with industry-standard equipment under the guidance of an experienced barista. This included becoming familiar with the basics of grind adjustment, tampering, and the process of milk steaming and pouring to create a variety of espresso coffees.


    • McDonald's - Star Performer

    Burleigh Waters, QLD

    05/2023

  • Recognised as a Star Performer within the restaurant for consistently serving customers with accuracy and efficiency.

Timeline

Crew Member

McDonald's
11.2021 - Current

High School Diploma -

Varsity Learning Centre

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Sam Hopkinson