Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sam Ioelu

Officer,VIC

Summary

Motivated Warehouse Clerk with strong background in hands-on warehouse operations. Successful in processing outbound shipments, inspecting orders and documenting inventory movements. Proven history of consistently prioritizing safety by wearing protective gear and following company procedures. Team-oriented warehouse professional and Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

17
17
years of professional experience

Work History

Warehouse Coordinator

HAULOTTE AUSTRALIA
01.2018 - 03.2023
  • Verified accuracy of shipping and receiving documents and maintained records.
  • Communicated and integrated with other departments to share information and coordinate successfully.
  • Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
  • Helped keep inventory accurate by overseeing daily cycle counts.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Met or exceeded production goals and objectives by following strict procedures.

Customer Service/Spare Parts Interpreter

ECH - Scorpion Technical Services Pty Ltd
01.2008 - 06.2017
  • Customer Service: Timely and efficient processing of internal and external customer’s enquiries
  • Provision of support to the Sales Teams on day to day issues such as relaying messages, providing inventory watch outs and any issues that may affect their ability to service the customer
  • Order Processing: Processing of all sales orders via phone, email or fax
  • Ensuring maximum order fulfilment whenever possible
  • Involved in the collation of information in the processing of credit claims within 24 hours of receipt of approval
  • Responding to enquiries in reference to order status to internal and external customers
  • Other Duties: Filing of customer Service Dept
  • Documentation
  • Processing orders of transfer orders as directed
  • Providing copies of invoices to clients, processing credit note requests etc
  • Responding to requests for consignment updates for both internal and external customers
  • Responding to request for POD’s
  • Engage in continuous improvement initiatives to improve the operations of the customer service function
  • Maintaining of up-to-date accounting database through passing of information to the manager
  • Participate in Customer Service Department’s meetings as directed by manager.

Warehouse Co-ordinator/ Store-person

Cleveland Printing
01.2006 - 01.2008
  • Processing orders, stock managing, load/unload trucks, despatch, assisting production manager and estimators.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Completed cycle counts and monthly inventory.

Education

Certificate IV - SCREEN & MEDIA

RMIT University
Melbourne, VIC

Certificate III - Web Design

Moorabbin Holmesglen
Moorabbin, VIC
2005

Year 12(VCE) -

Cleeland Secondary College
Dandenong, VIC
12.2003

Kurnai College
Morwell, VIC
1997

Manuwera West Primary School
1995

Skills

  • Customer Focus, Friendly and polite approach to internal and external customers
  • Forklift Driving
  • Excellent organisational and time management skills
  • Above average numeracy skills Strong and competent level of computer skills
  • High speed of order processing
  • Warehouse Organization
  • Production Efficiency
  • Effective Working Relationships
  • Equipment Operations

Timeline

Warehouse Coordinator

HAULOTTE AUSTRALIA
01.2018 - 03.2023

Customer Service/Spare Parts Interpreter

ECH - Scorpion Technical Services Pty Ltd
01.2008 - 06.2017

Warehouse Co-ordinator/ Store-person

Cleveland Printing
01.2006 - 01.2008

Certificate IV - SCREEN & MEDIA

RMIT University

Certificate III - Web Design

Moorabbin Holmesglen

Year 12(VCE) -

Cleeland Secondary College

Kurnai College

Manuwera West Primary School
Sam Ioelu