Sam Iqbal
Melbourne,VIC
Summary
Motivated professional with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines. Areas of knowledge include time management, winning and keeping customers and public speaking. Dedicated management trainee with background devoting skills and time to understanding processes, improving procedures and driving customer satisfaction. Well-versed in operational practices, market trends and regulatory guidelines of industry. Enthusiastic application of energy and knowledge toward optimizing operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
AssetLink
South Morang, VIC
02.2022 - Current
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Reported safety hazards for remediation response.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
Car Salesperson
Melbourne City Toyota
Melbourne, VIC
02.2024 - 07.2024
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Advised customers on financing options and warranties available for their purchase.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Managed sales negotiations and financing options.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Retail Sales Associate
Tarocash
Melbourne, VIC
12.2021 - 06.2022
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Helped customers by answering questions and locating merchandise.
Security Officer
Access Group of Solution
Melbourne, VIC
12.2018 - 08.2021
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Restaurant Supervisor
Melbourne Central Lion Hotel
Melbourne, VIC
08.2016 - 12.2018
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Assigned duties and shifts to restaurant staff according to workload requirements.
- Trained new employees on restaurant policies and procedures.
- Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
- Resolved customer complaints regarding food quality or service issues promptly and courteously.
- Prepared weekly payroll records based on hours worked by each employee in accordance with company policy.
- Adhered to all food safety regulations.
Education
BBA - Accounting
Macleay College
Melbourne, VIC12-2023
Security Certificate II
Kangan Institiute09-2018
High School Diploma -
Allied Institiute
04-2015
High School Diploma -
Allied Institiute
04-2013
Skills
- Crime Prevention
- Emergency Management
- Investigation documentation
- CCTV Surveillance
- Stationary surveillance
- Staff Management
- Emergency Response
- FLUENT IN Farsi, Urdu, Punjabi, Hindi
Affiliations
- Badminton
- Cricket
- Video Games
Certification
- Full Victorian Driving License
- First Aid and CPR
Languages
English
Professional
Farsi
Professional
Hindi
Professional
Punjabi
Professional
Urdu
Professional
References
References available upon request.
Timeline
Car Salesperson
Melbourne City Toyota
02.2024 - 07.2024
Security Officer
AssetLink
02.2022 - Current
Retail Sales Associate
Tarocash
12.2021 - 06.2022
Security Officer
Access Group of Solution
12.2018 - 08.2021
Restaurant Supervisor
Melbourne Central Lion Hotel
08.2016 - 12.2018
BBA - Accounting
Macleay College
Security Certificate II
High School Diploma -
Allied Institiute
High School Diploma -
Allied Institiute
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