Sam Lee
Brisbane,QLD
Summary
Skilled in problem-solving and leadership, excelled at Clarke Services Group by adapting to diverse construction projects and promoting team dynamics. Confidence in customer service and communication abilities contributed to significant improvements in client satisfaction and operational efficiency within the workplace. Being a team player is appreciated in others, so being one myself is a definite yes. Organized, dependable and successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet goals.
Overview
4
4
years of professional experience
Work History
Carpenter Apprentice
Clarke Services Group
09.2021 - 02.2024
- Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.
- Strengthened communication skills through daily interaction with clients, suppliers, subcontractors, and other team members on various projects.
- Demonstrated commitment to quality craftsmanship by following specifications accurately during each phase of construction.
- Facilitated healthy working relationships with crew members to prevent problems and conflicts.
- Contributed to team morale by offering help and support to fellow apprentices.
Customer Service
Woolworths Group
07.2020 - 06.2021
- Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
- Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
- Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
Education
No Degree - Schooling
St Joseph's Nudgee College
Brisbane, QLD12.2021
No Degree - Schooling
Earnshaw State College
Banyo, QLD04.2018
Skills
- Problem-Solving
- Organisation
- Prioritisation
- Communication
- Time management
- Adaptability
- Customer Service
- Leadership
Hobbies
- Fishing
- Jetski
- Boating
- Dirt Bikes
- Four-Wheel Driving
- The Beach
Timeline
Carpenter Apprentice
Clarke Services Group
09.2021 - 02.2024
Customer Service
Woolworths Group
07.2020 - 06.2021
No Degree - Schooling
St Joseph's Nudgee College
No Degree - Schooling
Earnshaw State College
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