Overview
Work History
Education
Languages
Timeline
Generic

SAM LIM

CRABAMATTA WEST,NSW

Overview

25
25
years of professional experience

Work History

Sales and Marketing Assistant

Fufonton Medecine HK
03.2015 - 03.2019
  • Assisted call-in customers with questions and orders.
  • Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
  • Coordinated trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
  • Boosted sales revenue by developing and implementing targeted marketing strategies.
  • Enhanced client relationships through regular communication, addressing concerns, and providing prompt solutions.
  • Developed strong relationships with vendors and negotiated contracts, achieving cost savings on promotional materials purchases.
  • Monitored customer reviews and responded promptly to negative feedback, demonstrating commitment to customer satisfaction and maintaining a positive brand image.
  • Contributed to product development based on customer feedback analysis, leading to enhanced offerings tailored towards specific buyer needs.
  • Conducted basic market research to identify customer needs.
  • Established lasting customer relationships using active listening and problem-solving skills.
  • Demonstrated willingness and interest in learning new tasks and skills.

Small Business Consultant

Petite Merveille Import Export
03.2011 - 12.2014
  • Identified funding opportunities for small businesses, assisting with grant writing and loan applications as needed.
  • Conducted in-depth market research to identify opportunities for expansion and growth.
  • Addressed regulatory compliance concerns by staying abreast of industry standards and guiding clients accordingly.
  • Developed comprehensive business plans for clients, resulting in increased revenue and growth.
  • Increased client satisfaction by providing tailored business consulting services to small businesses.
  • Maximized profitability through detailed analysis of product offerings, pricing structures, inventory control methods.
  • Strengthened client relationships, resulting in repeat business and referrals, by consistently delivering high-quality consulting services.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for clients'' businesses.
  • Implemented business intelligence solutions to increase operational efficiency.

Chefs

Suntory Restaurant Sydney
03.1994 - 11.1996
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
  • Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
  • Elevated restaurant's reputation, securing positive reviews through meticulous attention to food quality and presentation.
  • Collaborated with front-of-house staff to ensure seamless service, addressing and resolving any issues promptly.
  • Boosted team morale and productivity with regular training sessions on culinary techniques and customer service standards.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Education

Associate Doploma - Business Accountancy

SYDNEY INSTITUDE . TAFE
Sydney, NSW
12-1993

Languages

French
Limited Working
Chinese (Mandarin)
Professional Working

Timeline

Sales and Marketing Assistant

Fufonton Medecine HK
03.2015 - 03.2019

Small Business Consultant

Petite Merveille Import Export
03.2011 - 12.2014

Chefs

Suntory Restaurant Sydney
03.1994 - 11.1996

Associate Doploma - Business Accountancy

SYDNEY INSTITUDE . TAFE

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