Summary
Work History
Education
Work Availability
References
06
Sam Masters

Sam Masters

Buderim

Summary

My work roles have carried considerable community expectations of integrity, honesty, and commitment; core values always at the centre of my professional and personal practice. In addition, I am strongly focused on working towards the advancement of our communities in Queensland; I believe that empathy and equity must guide our actions and I work towards improving the opportunities and aspirations of every member of our society.

Work History

Management Committee Member

Sunshine Coast Environment Council
03.2024 - Current
  • Company Overview: SCEC dedicates its efforts to safeguarding the region's ecosystems and biodiversity against the adverse consequences triggered by urban expansion, deforestation, climate fluctuations, pollution, and other challenges stemming from population growth
  • Our activities encompass not only environmental protection but also extensive advocacy and outreach initiatives
  • Collaborating with our member groups, we unite tens of thousands of community members, working tirelessly to educate and rally people around the most pressing issues affecting the Sunshine Coast
  • SCEC dedicates its efforts to safeguarding the region's ecosystems and biodiversity against the adverse consequences triggered by urban expansion, deforestation, climate fluctuations, pollution, and other challenges stemming from population growth
  • Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
  • Maintained detailed documentation of committee meetings and decisions to ensure accountability within the group.
  • Attended committee meetings to propose, discuss and advance management and investment ideas.
  • Collaborated with fellow members to achieve consensus on key policy decisions, ensuring alignment with organizational goals.
  • Developed strong working relationships with other committees to foster collaboration across functional areas of responsibility.
  • Represented the committee at external conferences and forums, effectively communicating our priorities to relevant parties.

Environmental Field Officer/ Bush Regenerator

Barung Landcare
  • Terrestrial survey and assessment of flora and fauna
  • Targeted flora and fauna surveys including nestbox monitoring of significant fauna species
  • Habitat mapping of priority species and Environmental Impact Assessments
  • Development and implementation of threatened species management plans
  • Regional ecosystem and bio condition assessments
  • Translocation of conservation significant flora and fauna species (TurtleCare)
  • Revegetation, rehabilitation and enhancement
  • Biodiversity offset identification, assessment, and management
  • Weed assessment, mapping, and management
  • Pesticide and herbicide applications
  • Riparian restoration (e.g Caboolture River for Unity Water)
  • Planting tube stock
  • Attending nursery
  • Collaborated effectively with diverse groups of individuals during community outreach programs to achieve desired outcomes smoothly.
  • Expedited decision-making processes by presenting comprehensive reports containing vital field insights to senior leadership teams regularly.
  • Contributed to project success by actively participating in planning sessions, providing essential input based on field experience.
  • Promoted a safe working environment by enforcing safety guidelines, conducting regular risk assessments, and addressing potential hazards promptly.
  • Completed routine inspections of equipment and associated records to check compliance with safety and operational requirements.

Marine Mammal and Bird Specialist

Sea Life Sunshine Coast
  • Supply a level of care, enrichment, and husbandry to ensure proper welfare and standards are supported for our seals and penguins
  • Present our mammals and birds in live presentations, keeper talks and interactive programs
  • Undertake daily animal husbandry and exhibit maintenance tasks
  • Full understanding of animal welfare, including training and enrichment techniques
  • Aid with organisation and planning of feeding schedules, training of animal behaviours
  • Educating guests and group tours from early ages through to tertiary and beyond
  • Demonstrating my skills in presentation, communication, community engagement and educating large groups of diverse people
  • Assisting the marketing team with our regular promotions, web updates, e-newsletters, and social media posts
  • I also worked in reservations booking in guests and upselling our animal experiences, demonstrating my visitor services skills

Senior Online Publisher and Project Manager

Metro North Hospital and Health Service, QLD Health
  • Demonstrated expertise, solutions, strategy, and delivery of new infrastructure architecture spanning all current internal and external facing websites
  • Consulted with customers and stakeholders to hone and present concise and comprehensive content
  • Contributed to the development, planning and implementation of agreed strategic initiatives for the Multiplatform Delivery and Design Services Portfolio, and prioritised work to meet the agreed strategic initiatives and the Communications and Engagement Operational Plan for the Multiplatform Delivery and Design Services Portfolio
  • Partnered with the business to assist in the prioritisation and implementation of operational plans, ensuring the smooth and integrated delivery of C&E services through the provision of credible, timely advice and best practice multi-platform design and delivery services
  • Provided professional and strategic multiplatform design and delivery advice and consultancy support to key clients in their understanding of accessibility of online information, content management and all aspects of sustainable website development
  • Directed concept development meetings with creative teams for innovative publication ideas that resonated with readers.

Advertising, Marketing and Communication Officer

Sunshine Coast Council
  • Partnered with managers, staff, and virtual communications officers to identify and develop corporate communication, media and public relations initiatives and activities that contributed positively to the reputation of Council and were consistent with the corporate plan
  • Provided expertise and advice on media and corporate communication matters across Council
  • Proactively built the capabilities of virtual communication officers within the departments to enable them to develop various communications initiatives locally such as departmental newsletters, speech writing, drafting press release
  • Researched and responded to media enquiries and proactively provided the media with timely information on Council activities
  • Developed, fostered, and maintained a wide range of professional networks with corporate and media sponsors, external marketing and communication professionals, community groups, agencies, and consultants relevant to Council’s marketing and communication functions
  • Built and maintained initiative-taking, positive and engaging relationships with the media
  • Provided creative copy across a broad range of media and communication tools to support corporate communication activities (this included advertising campaigns, media releases, journal articles, speech notes, presentations, Council publication including the website, social media, print and radio)
  • Assisted relevant stakeholders to identify emerging issues and develop appropriate communication and promotion strategies to proactively respond to these issues
  • Developed and provided support for the implementation of communication plans ensuring linkages to strategic priorities and the corporate plan
  • Contributed to the identification of business opportunities to improve corporate communication delivery
  • Participated as an active team member in an environment that practised skill and knowledge sharing

Research Assistant

University of the Sunshine Coast
  • Field, laboratory and training assistant
  • Record keeping during ecological surveys
  • Photography of marine specimens and habitats
  • Multimedia documentation of research findings
  • Tutor in ENS282 (Coastal and Marine Ecology) course field trips
  • Co-author of a published scientific paper

Senior Producer

Brisbane City Council
  • Write and edit web content and content proposals following web standards and style guides
  • Communicating with accuracy and influence
  • Develop, evaluate, and deliver content within the corporate website and Contact Centre’s information systems, and monitor systems to ensure currency, accuracy, and accessibility of content
  • Coordinate all aspects of the production of content and content enhancements, including liaison with technical staff
  • Monitor functionality of the corporate website and resolve or escalate identified problems or issues
  • Internal marketing including creating MRECs (Medium Rectangle advertisements) using BittAds and Adzerk
  • Social media marketing, monitoring, responses in accordance with style guide, social media scheduling and reporting
  • Consult with customers and external partners to gather information regarding current content and requirements
  • Develop relationships with customers and external partners to influence their understanding of usability and accessibility issues in the web environment, and take-up and constructive use of Contact Centre services
  • Research, analyse and report on customer trends, and provide advice to the clients regarding content and customer service issues
  • Allocator role providing management and suitable distribution of workloads, maintaining key performance indicators, presenting reports for team members to have a sound knowledge of what is expected from them, and what their colleagues are working on
  • Regular use of GCast, a marketing platform for businesses to send relevant communication via email, e-newsletters, SMS, Direct Mail and/or Fax
  • Regular use of SurveyGizmo, used for surveys, polls, quizzes, online registrations, and web forms
  • Trumba events database, e.g., Events in Brisbane
  • Photography using corporate Canon EOS 5D Mark III
  • Built strong internal networks across departments, leveraging synergies for seamless collaboration on complex projects involving multiple stakeholders.

Certified Veterinary Nurse

Red Hill Veterinary Clinic
  • Managing casual nurses, rosters, reception, stock requisition, assisting veterinary surgeons with anaesthetics, blood sampling, medicating, diagnostic preparation, feeding, bathing, grooming, surgeries, dental work and more in surgery and clinic, animal health and hygiene, in-house promotions, client relations including operating puppy pre-school, compassionate respect for clients

Education

High School Diploma -

St Aidan's Anglican Girls School

Diploma of Business -

Kangaroo Point TAFE

Certificate IV - Veterinary Nursing

Ithaca TAFE

Certificate III - Wildlife And Exhibited Care

Sunshine Coast TAFE

Certificate I & Traineeship - Conservation and Ecosystem Management

Barung Landcare

Certificate III - Conservation And Ecosystem Management

Nambour TAFE

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References

Susan Bush, Convenor for the Australian Classification Review Board (Dept of Infrastructure) and FOI Officer (Dept of Home Affairs)

suze@suze.co.uk

0451 590 859

Professor Thomas Schlacher, University of the Sunshine Coast

tschlach@usc.edu.au

+61 7 5430 2847

Jackie Goldston, Strategic Marketing Manager, Unique Health products

jackiegoldston@hotmail.com

+61 423 828 740

Dylan Wesarg, Assistant Curator Marine Mammals and Penguins, Sea Life Sunshine Coast

dylan.wesarg@merlinentertainments.com.au

+61 413 424 892

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Sam Masters