- Enjoy participating in multiple sports such as basketball and soccer for overall physical and mental well-being
- I am an avid reader, reading up to 2-3 books a week
- Camping
Sam McGowran
Brisbane
Summary
My previous employers would describe me as a dynamic and customer-focused professional, excelling in service quality and cash handling. I have a proven ability to enhance guest experiences through effective problem-solving and teamwork. I am skilled in maintaining cleanliness and organization, ensuring a welcoming environment while efficiently managing multiple tasks in fast-paced settings. I am personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. I am knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Criterion Hotel Motel
10.2021 - 12.2023
- Assisted customers with menu selections, providing recommendations based on preferences.
- Delivered food and beverages promptly, ensuring a positive dining experience.
- Maintained cleanliness of tables and dining areas to enhance guest comfort.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Processed customer payments accurately, handling cash and electronic transactions.
- Adapted quickly to fast-paced environment, managing multiple tasks efficiently.
- Cultivated warm relationships with regular customers.
Decant Team Member
Kmart
09.2020 - 06.2021
- Operated decanting machinery to transfer materials efficiently and safely.
- Monitored product quality during decanting processes, ensuring compliance with safety standards.
- Collaborated with team members to streamline workflows and reduce material waste.
- Conducted regular maintenance on equipment to enhance operational reliability and efficiency.
- Documented inventory levels and reported discrepancies to maintain accurate stock management.
Education
Bachelor of Education - Secondary Education
Queensland University of Technology
Brisbane, QLD11-2027
High School Diploma -
The Cathedral College
Rockhampton, QLD11-2023
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Brand awareness
- Stock replenishment
- Organization
- Teamwork and collaboration
Certification
I have completed my RSA.
I have my Blue card and a drivers license.
Interests
Timeline
Restaurant Waiter
Criterion Hotel Motel
10.2021 - 12.2023
Decant Team Member
Kmart
09.2020 - 06.2021
Bachelor of Education - Secondary Education
Queensland University of Technology
High School Diploma -
The Cathedral College