Summary
Overview
Work History
Education
Skills
Timeline
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Sam Moore

Sam Moore

Brisbane

Summary

Motivated Mechanical & Finance student at Queensland University of Technology with five years of professional experience in high-pressure hospitality environments. Adept at applying strong analytical, problem-solving, and teamwork skills both academically and professionally. Currently developing expertise in mechanical systems, CAD design, and engineering analysis, with a strong foundation in finance to support cost-effective project outcomes. Seeking to contribute technical knowledge, leadership, and resilience to an entry-level mechanical engineering role.

Overview

6
6
years of professional experience

Work History

Bartender

Manly Harbour Boat Club
06.2024 - 11.2024
  • Delivered exceptional customer service in fast-paced bar environment.
  • Crafted innovative cocktails and beverages, enhancing menu offerings.
  • Maintained cleanliness and organization of bar area for optimal efficiency.
  • Trained new staff on bartending techniques and customer interaction skills.
  • Managed inventory control, ensuring stock levels met operational demands.
  • Developed strong relationships with regular patrons, fostering customer loyalty.

Server

Big White Ski Resort
11.2022 - 04.2024
  • Provided exceptional customer service by efficiently managing guest orders and inquiries.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery.
  • Implemented strategies to enhance dining experience through attentive service and communication.
  • Collaborated with kitchen staff to create unique drink pairings for special events, improving overall guest satisfaction.
  • Assisted management in resolving customer complaints promptly and professionally.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Customer Service Attendant

Wynnum Manly Leagues Club
07.2021 - 10.2022
  • Bartending in a fast-paced environment for the venue's main bar, producing a range of cocktails, serving beers, wines, spirits and non-alcoholic beverages.
  • Table service and bartending at formal functions such as weddings, graduations, luncheons etc.
  • Maintained comprehensive knowledge of product offerings, enabling accurate information provision to customers upon request.
  • Assisted in training new staff on club policies and operational procedures.
  • Promptly address customer service issues and refer customers to management when necessary.
  • Handled cash transactions accurately while adhering to financial protocols.
  • Performing inventory check and restocking for both front of house and bar.

Front of House

Wynnum RSL Subbranch
12.2018 - 07.2021
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Providing friendly and attentive customer service delivery.
  • Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
  • Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
  • Enhanced customer satisfaction by providing efficient and friendly service at the front of house.

Education

Bachelor of Mechanical Engineering -

Queensland University of Technology
Brisbane, QLD
11-2026

Bachelor of Finance -

Queensland University of Technology
Brisbane, QLD
11-2026

Skills

    Engineering Tools:

  • SolidWorks, AutoCAD, MATLAB, Python, C, Excel

    • Analysis & Modelling:

  • Data analysis, Mechanical systems, Engineering computation, Financial modelling

    • Professional Skills:

  • Leadership, training & mentoring, team player attitude, customer relations, problem-solving, adaptability in fast-paced environments

Timeline

Bartender

Manly Harbour Boat Club
06.2024 - 11.2024

Server

Big White Ski Resort
11.2022 - 04.2024

Customer Service Attendant

Wynnum Manly Leagues Club
07.2021 - 10.2022

Front of House

Wynnum RSL Subbranch
12.2018 - 07.2021

Bachelor of Mechanical Engineering -

Queensland University of Technology

Bachelor of Finance -

Queensland University of Technology

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Sam Moore