Sam Moraitis
Mernda,VIC
Summary
Accomplished Director at Superlative Cleaning Services, adept in logistics management and service excellence, significantly enhancing customer satisfaction and operational efficiency. Proven track record in decision-making and customer relationship management, honed across roles from Valet Driver & Bell Captain at Crown Casino to Sweeper Operator at ISS Facility Services. Demonstrates a safety-conscious mindset and a dependable work ethic, driving business success.
Overview
24
24
years of professional experience
Work History
Director
Superlative Cleaning Services
Melbourne, Victoria
01.2015 - Current
- Direct business operations, and work in the business directly with our customers, to ensure high customer satisfaction through personalized service and over 30 years of industry expertise. www.superlativecleaningservices.com.au
- Execute efficient logistical planning, leveraging knowledge of Melbourne's business hubs, entertainment venues, and traffic patterns.
- Maintain high standards of work quality, focusing on attention to detail, efficiency, and safe work practices.
Sweeper Operator
ISS Facility Services
Melbourne, Victoria
01.2009 - 09.2014
- Operated and maintained ride-on sweeper machine across various Melbourne suburbs, ensuring thorough cleaning of roads, venues, and business grounds.
- Ensured safe and efficient logistical operations while holding a heavy rigid vehicle license, servicing both public and private sectors.
Valet Driver & Bell Captain
Crown Casino Crown Towers
Melbourne, Victoria
01.2001 - 09.2008
- Interacted directly with VIP patrons, providing personal and professional service while parking and returning high-value vehicles.
- Managed valet drivers and oversaw the care and safety of vehicles, ensuring customer satisfaction.
- Assisted and engaged with Crown's esteemed patrons and visitors, ensuring their needs were met with exceptional service.
Skills
- Service Excellence
- Customer relationship management
- Logistics management
- Decision-making
- Business administration
- Equipment safety
- Safety-conscious mindset
- Problem-solving capacity
- Dependable Work Ethic
- Driven and Self-Motivated
Affiliations
- Cricket, Soccer and Bike Riding with my teenagers
References
References available upon request.
Timeline
Director
Superlative Cleaning Services
01.2015 - Current
Sweeper Operator
ISS Facility Services
01.2009 - 09.2014
Valet Driver & Bell Captain
Crown Casino Crown Towers
01.2001 - 09.2008
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