Sam Rajabi Khedri
North Ryde
Summary
Dynamic professional with a strong background in customer service and technical support, honed at Nem Computers and Repairs. Proven ability to motivate and assist others, as demonstrated while tutoring students. Fluent in Farsi, with expertise in computer hardware and a commitment to continuous learning and improvement.
Overview
3
3
years of professional experience
Work History
Team Member
MacDonalds
11.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Tutor
Private Practice
05.2024 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Private Personal Assistant
Julian Fairfield-Author
01.2025 - 05.2025
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Designed various Statistical images and templates for future books
- Provided comprehensive research about different subjects to assist in the writing of future books
Sales Advisor
Nem Computers and Repairs
04.2022 - 02.2024
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor in IT - Artificial Intelligence
Macquarie University
Sydney, NSW04-2027
Diploma of IT - Artificial Intelligence
Macquarie University
Sydney, NSW07-2025
Skills
- FLUENT IN Farsi
- Component assembly
- Computer skills
- Willingness to learn
- Data entry
- Expert in Computer Hardware
- Product knowledge
- Technical support
- Customer service
- Sales support
Timeline
Private Personal Assistant
Julian Fairfield-Author
01.2025 - 05.2025
Team Member
MacDonalds
11.2024 - Current
Tutor
Private Practice
05.2024 - Current
Sales Advisor
Nem Computers and Repairs
04.2022 - 02.2024
Bachelor in IT - Artificial Intelligence
Macquarie University
Diploma of IT - Artificial Intelligence
Macquarie University
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