Summary
Overview
Work History
Education
Skills
Certification
Interests
Awards
Work Availability
Quote
Software
Timeline
OperationsManager
Sam Spencer

Sam Spencer

Building Surveyor And Valuer
Gold Coast,QLD

Summary

Dedicated and hardworking professional with a strong commitment to delivering high-quality work. Recognized for exceptional customer service skills and thriving in fast-paced environments. Highly adaptable and open to learning new skills, with a passion for exceeding expectations and contributing positively to team success. Eager to leverage existing strengths while continuously developing in a new role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Building Surveyor and Valuer

Spencer & Co Surveyors Ltd
05.2019 - 06.2025
  • I began in a sales-focused role, conducting both warm and cold outreach, handling inbound sales calls, converting inquiries into clients, liaising with industry professionals, and managing administrative tasks, including the head surveyor’s diary.
  • I completed the Level 6 Diploma in Residential Surveying and Valuation in early 2024, while working full-time, and have been an Associate member of the RICS since I qualified.
  • Since qualifying, I have independently conducted residential surveys and valuations for private clients, generating £10,000–£15,000 per month in company revenue.
  • Developed strong skills in sales, client communication, time management, and delegation while overseeing an assistant.
  • Conducted comprehensive assessments of existing structures, recommending necessary repairs or upgrades to improve functionality and longevity.
  • Streamlined documentation processes by implementing digital record-keeping systems for easy access to critical information.

Customer Service Representative

Tesco
08.2018 - 12.2018
  • Assisted customers to ensure a positive shopping experience, and resolved inquiries efficiently.
  • Developed strong customer service and teamwork skills.

Hospitality Team Member

Dusty Miller Inn & Restaurant
03.2017 - 07.2018
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Administrative Assistant

Hustwick Associates
01.2017 - 01.2018
  • Handled sensitive information with strict confidentiality, and implemented an organized filing system to streamline document retrieval and reduce errors.


Education

Level 6 Diploma - Residential Surveying and Valuation

SAVA
York, North Yorkshire
01.2019 - 1 2024

A-level - Economics, Business Studies, Product Design

Brine Leas Sixth Form
09.2016 - 6 2018

GCSE - English Literature, English Language, Mathematics, Core Science, Additional Science, P.E, Art, Business Studies, German

Brine Leas High School
01.2011 - 1 2016

Skills

Remote collaboration

Certification

Full UK Driving License

Interests

  • Documenting and sharing travel experiences
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Running
  • Growing herbs, vegetables, or fruits in home gardens
  • Passionate about balancing physical health with mental and emotional wellness

Awards

NCS (National Citizen Service), 07/01/16

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Sometimes the questions are complicated and the answers are simple.
Dr. Seuss

Software

Trello

Microsoft 365

Microsoft Teams

Zoom

Google Meet

Outlook

Gmail

Timeline

Building Surveyor and Valuer

Spencer & Co Surveyors Ltd
05.2019 - 06.2025

Level 6 Diploma - Residential Surveying and Valuation

SAVA
01.2019 - 1 2024

Customer Service Representative

Tesco
08.2018 - 12.2018

Hospitality Team Member

Dusty Miller Inn & Restaurant
03.2017 - 07.2018

Administrative Assistant

Hustwick Associates
01.2017 - 01.2018

A-level - Economics, Business Studies, Product Design

Brine Leas Sixth Form
09.2016 - 6 2018

GCSE - English Literature, English Language, Mathematics, Core Science, Additional Science, P.E, Art, Business Studies, German

Brine Leas High School
01.2011 - 1 2016
Sam SpencerBuilding Surveyor And Valuer