Summary
Overview
Work History
Education
Skills
Certification
Attributes
Languages
References
Timeline
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SAM TAGHAVI

Sydney,NSW

Summary

I am a passionate and customer-focused hospitality professional with hands-on experience managing a cozy 8-seat restaurant. I built a loyal customer base by creating a warm, inviting atmosphere, and always providing top-notch service. Leading a team of three, I was deeply involved in everything from staff training to managing daily operations, and keeping the café running smoothly. My strong communication skills and easygoing personality helped me connect with customers from all walks of life, ensuring they felt at home every time they visited.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner & Manager

Self-Run Café
Tehran, Iran
06.2022 - Current
  • Ran a cozy little café with eight tables, along with leading a small team of three to deliver great coffee and food.
  • Personally welcomed and served customers, many of whom became familiar faces, thanks to a warm smile and friendly chats.
  • I took care of staff training and day-to-day management, making sure everything ran smoothly, from opening to close.
  • Kept the space clean, tidy, and welcoming.
  • Handled everything behind the scenes too, like stock, budgeting, and ordering supplies, so the café always had what it needed.

You can view my cafe offerings, including food and drinks, on our Instagram page: @bella_cafe__

IELTS Tutor

Self employed
Tehran, Iran
02.2015 - Current
  • I've helped over 1,000 students hit their target IELTS scores by focusing on what each person truly needs to improve.
  • My teaching journey has taken me to Dubai and Istanbul, where I gained firsthand experience working with learners from all walks of life.
  • I now work with students online from countries like Canada, the U.S., Turkey, Iran, and Italy, and I always tailor lessons to suit their pace and goals.
  • I’m known for being approachable and supportive, and I love helping students feel more confident in their English skills, every step of the way.

Education

MBA - Entrepreneurship

Western Sydney University
Parramatta, NSW
03-2025

Master of Arts - Teaching English As A Second Language

Karaj Islamic University
Alborz, Iran
08-2018

Skills

  • Excellent communication and people skills
  • Customer service and hospitality etiquette
  • Team supervision and staff training
  • POS systems and cash handling
  • Multitasking in fast-paced settings
  • Always smiling and approachable
  • Lesson planning
  • Multimedia resources utilization
  • Bilingual instruction
  • Classroom management

Certification

Responsible Service of Alcohol (RSA), New South Wales, 2025

CELTA (Certificate in English Language Teaching to Adults), Dubai, 2024

IELTS 7.5 Academic

Attributes

  • Sociable, warm and professional
  • Well-presented with a positive attitude
  • Passionate about good service and guest satisfaction
  • Quick learner and team player

Languages

Persian
Native/ Bilingual
English
Full Professional
Turkish
Professional

References

References available upon request.

Timeline

Owner & Manager

Self-Run Café
06.2022 - Current

IELTS Tutor

Self employed
02.2015 - Current

MBA - Entrepreneurship

Western Sydney University

Master of Arts - Teaching English As A Second Language

Karaj Islamic University
SAM TAGHAVI