Summary
Overview
Work History
Education
Skills
Timeline
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Sam White

Drayton,QLD

Summary

Experienced [Job Title] bringing [Number] years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

Overview

5
5
years of professional experience

Work History

Customer Service Supervisor

Drakes Supermarkets
11.2020 - Current
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.

Kitchen Hand

Aromas Cafe
05.2019 - 04.2020
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.

Education

High School Diploma -

Centenary Heights State High School
Toowoomba, QLD
10.2022

Skills

  • Service Delivery Optimization
  • Positive and Constructive Feedback
  • Time Management
  • Issue Resolution

Timeline

Customer Service Supervisor

Drakes Supermarkets
11.2020 - Current

Kitchen Hand

Aromas Cafe
05.2019 - 04.2020

High School Diploma -

Centenary Heights State High School

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Sam White