Samad Zaheer
North Lakes,QLD
Summary
Dedicated and customer-focused individual with a passion for delivering exceptional service, seeking a position in a fast-paced environment. I am eager to contribute with strong communication skills, keen attention to detail and a proven work ethic to ensure smooth and efficient operation of the outlet. Focused on maintaining a positive customer experience and willing to become an integral part of a dynamic team.
Overview
2
2
years of professional experience
3
3
Certification
Work History
Business Analyst
Schneider Electric
11.2022 - 01.2024
- Defined road map for value delivery by solving problems through analytics and defining use cases for customers.
- Create dashboards and reports that summarize large amounts of data being collected to help customers take operational decisions, save energy, improve food compliance and customer comforts.
- Analyze client's data to quantify benefits and showcase value delivery through business cases to customers on a regular basis..
- Working with cross functional teams to define and test new metrics to improve visibility into the product and gain new insights.
Application Development Associate
Accenture
09.2021 - 10.2022
- Working as SAP ABAP HANA Developer.
- Knowledge in Data dictionary Objects.
- Experience in developing Classical Reports, Interactive and ALV Reports.
- Worked closely with functional team and clients to ensure developments are efficient and on time.
- Worked on detailed technical design for given RICEFW.
Education
Masters of Information Technology - IT
Queensland University of Technology
Brisbane, QLD12.2025
Skills
- Operations Analysis
- SQL
- Python (Pandas, NumPy, Seaborn, Matplotlib)
- Tableau
- JIRA
- Microsoft Suite
- Competitive Analysis
- Business process improvement
Certification
- The Complete SQL Bootcamp, Udemy
- Tableau 2022 A-Z: Hands-On Tableau Training for Data Science, Udemy
- Excel Skills for Business: Essentials, Coursera
Football, Music, Reading
● Football
○ AIFF U-14 Boys Nationals - West Bengal (2012)
○ U-15 Boys Nationals, Manchester United Premier Cup - Jamshedpur (2012)
○ ASISC National Football Competition, Senior Category - Kolkata (2014)
○ U-16 Sub Junior Boys Inter State Football Championship - Rampur (2011)
○ Junior U-19 Inter Region State Boys Football Championship - Agra (2013)
○ UP & UK Regional Football Tournament, Junior Category - Kanpur (2013)
○ UP & UK Regional Football Tournament, Senior Category - Greater Noida (2014)
● Music
○ Completed junior diploma and Sangeet Prabhakar from Prayag Sangeet Samiti, Allahabad, Uttar Pradesh (6-year course).
Additional Information
● Big Bazaar
○ In my role as a Retail Associate at Big Bazaar during my summer break, I actively contributed to the daily operations and customer service functions of one of the largest retail chains in the region. During my three months with the company, I developed valuable skills and gained insights into the fast-paced and dynamic retail environment.
Timeline
Business Analyst
Schneider Electric
11.2022 - 01.2024
Application Development Associate
Accenture
09.2021 - 10.2022
Masters of Information Technology - IT
Queensland University of Technology
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