Samahah Irshad
Brisbane,QLD
Summary
Compassionate Medical Receptionist and Mental Health Administrator with relevant experience in managing patient appointments and inquiries, and maintaining electronic health records. Strengths include strong organisational abilities, exceptional communication skills, and familiarity with medical and business terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.
Overview
5
5
years of professional experience
Work History
Medical Receptionist & Mental Health Administrator
World Wellness Group
Woolloongabba, QLD
02.2024 - Current
- Enhanced office productivity by efficiently managing customer service inquiries, appointment scheduling, billing procedures, and various administrative tasks.
- Coordinated with other healthcare providers such as psychiatrists or psychologists to ensure continuity of care for clients.
- Facilitated smooth daily operations by maintaining professional communication with physicians, nursing staff, technicians and medical assistants.
Logistics Officer
SoulSeed Group
Brisbane, QLD
12.2023 - Current
- Assisted with problem-solving as needed while providing on-site support during event.
- Oversaw logistics for events including transportation arrangements, catering services, entertainment coordination, and decoration planning.
- Developed and implemented logistics systems to improve operational efficiency.
Waitstaff
Kebab HQ
Brisbane, QLD
11.2022 - 02.2024
- Oversaw seating arrangements, guest greetings, and provided ongoing support during meal service in the restaurant.
- Performed cashier duties when necessary including handling payments from customers using POS system.
- Supervised serving staff to drive high level of hospitality and food excellence.
Accounting Assistant
I&A Accounting
Logan, QLD
12.2022 - 02.2023
- Exhibited precise and efficient data entry skills in accounting software systems.
- Assisted in tax preparation and filing, including sales and income tax returns.
- Maintained accurate financial records and documentation in alignment with company policies.
Waitstaff
Il Castello Pizzeria & Cafe
Brisbane, QLD
01.2020 - 12.2022
- Performed cash register operations accurately and efficiently with POS system.
- Ensured timely delivery of food and beverages to customers while promptly rectifying any issues with orders.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Stretton State College
Brisbane, QLD11-2022
Bachelor of Psychological Science - Psychology
Griffith University
Nathan, QLDSkills
- Business & Medical Administration
- Records Management
- Medical Billing
- Proficient in Microsoft, Best Practice, & Xero
- Tax Preparation
- Excellent data entry abilities
- Communication expertise
- Logistics Coordination
- Community Engagement
- Multilingual in English, Urdu, Hindi, & Punjabi
References
References available upon request.
Timeline
Medical Receptionist & Mental Health Administrator
World Wellness Group
02.2024 - Current
Logistics Officer
SoulSeed Group
12.2023 - Current
Accounting Assistant
I&A Accounting
12.2022 - 02.2023
Waitstaff
Kebab HQ
11.2022 - 02.2024
Waitstaff
Il Castello Pizzeria & Cafe
01.2020 - 12.2022
High School Diploma -
Stretton State College
Bachelor of Psychological Science - Psychology
Griffith University
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