Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samahdi Mccloskey

Carrara

Summary

Dynamic and resourceful professional with a proven track record at Optus, adept at leveraging exceptional communication skills and multitasking abilities to enhance customer satisfaction and operational efficiency. Excelled in project planning and database management, significantly contributing to team success and client trust. Renowned for creative problem-solving and a strong work ethic, consistently achieving and surpassing goals.

Overview

5
5
years of professional experience

Work History

Personal Assistant

Gold Empire Tattoo Barber
10.2023 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Improved document management, established systematic filing system that accelerated information retrieval.
  • Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
  • Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
  • Reduced operational costs, negotiated with vendors to secure competitive rates for office supplies.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Maintained entire family's schedule and organized events.
  • Used discretion when handling confidential information.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.

Receptionist, Facilities Department

South’s Leagues Club
07.2019 - 10.2023
  • Supported department managers in administrative tasks such as document preparation, data entry, or research projects when needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cosmetic Beauty Advisor

Myer
06.2022 - 09.2023
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Assisted in visual merchandising efforts to maximize product visibility and attract customer attention.
  • Coordinated with vendors to ensure timely delivery of merchandise orders while maintaining productive relationships.
  • Provided exceptional customer experience by addressing concerns promptly, resolving issues professionally, and offering suitable alternatives when needed.
  • Managed inventory levels to ensure availability of best-selling items, minimizing stockouts.
  • Increased sales of premium skincare products with targeted recommendations.
  • Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
  • Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
  • Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
  • Participated in professional development workshops to improve consultation techniques, ensuring industry-leading service.
  • Provided makeup application services, elevating customer satisfaction and boosting repeat business.
  • Organized in-store promotional events to introduce new products, driving foot traffic and engagement.
  • Collaborated with marketing team to create engaging content for store's newsletter, enhancing community engagement.
  • Conducted skin analysis procedures to recommend suitable skincare routines, enhancing customer trust.
  • Educated customers on latest beauty trends and products, leading to informed purchase decisions.
  • Streamlined appointment booking process, improving operational efficiency.

Telecommunications Consultant

Optus
01.2020 - 12.2022
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Prepared pricing agreements and contracts to close sales.
  • Used consultative sales approach to understand and meet customer needs.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Connected customers with services based on individual needs and vendor capabilities.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Set up appointments with potential and current customers to promote new products and services.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Drove new business by acquiring new clients and expanding new and existing relationships.
  • Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
  • Researched potential clients and markets to prepare for appointments.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Demonstrated products and specific features at customer locations and special events.
  • Built professional sales presentations to promote services to groups of potential customers.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.

Education

Completion Of High School -

Mackay State High School
Mackay

Working At Heights - Mining

G+L Training
Carrara
12.2024

White Card - Work Health And Safety

G + L Training
Carrara
12.2024

Confined Space And Gas Atmosphere - Mining

G+L Training
Carrara
11.2024

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Strong work ethic
  • Strong communication skills
  • Creative thinking capacity
  • Strong problem solver
  • Attention to detail
  • Time management expertise
  • Dedicated team player
  • Appointment scheduling
  • Exceptional organization
  • Valid Driver's license
  • Commitment to quality and service
  • Administrative support
  • Professional and mature
  • Schedule management
  • Advanced interpersonal skills
  • Resourceful
  • Discretion and confidentiality
  • File and database management
  • Scheduling
  • Microsoft office proficiency
  • Social media savvy
  • Flexible schedule
  • Organizing and preparing meetings
  • Event planning
  • Travel planning expertise
  • Database management
  • Food service background
  • FLUENT IN LANGUAGE
  • Database entry
  • Advanced computer skills
  • Customer needs assessment
  • Project planning
  • Multi-line phone proficiency
  • Operations support
  • Invoice processing
  • Account management
  • Clean driving record
  • Tech-savvy nature

Timeline

Personal Assistant

Gold Empire Tattoo Barber
10.2023 - 09.2024

Cosmetic Beauty Advisor

Myer
06.2022 - 09.2023

Telecommunications Consultant

Optus
01.2020 - 12.2022

Receptionist, Facilities Department

South’s Leagues Club
07.2019 - 10.2023

Completion Of High School -

Mackay State High School

Working At Heights - Mining

G+L Training

White Card - Work Health And Safety

G + L Training

Confined Space And Gas Atmosphere - Mining

G+L Training

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Samahdi Mccloskey