Summary
Overview
Work History
Education
Skills
Personal Information
References
Residential Status
Skills And Competences
Languages
Certification
References
Timeline
Generic
Saman Faizan

Saman Faizan

Cringila,Australia

Summary

Energetic and passionate individual eager to transition into the early childhood education field. With a strong foundation in communication, customer service, and relationship-building, I am highly motivated to create a positive, nurturing, and supportive environment for young children. I am actively seeking an opportunity where I can contribute to the development and well-being of children while continuing to grow personally and professionally. My experience in managing high volumes of inbound calls, using CRM systems, and employing active listening and multitasking abilities equips me to effectively engage with children, parents, and colleagues alike. I am excited to embrace new challenges and contribute to the success of the early childhood care environment

Overview

10
10
years of professional experience
1
1
Certification

Work History

Japanese Customer Representative

Facto Investment
Istanbul, Turkey
03.2023 - 09.2024
  • To follow market up-to-date and provide market information by calling Japanese investors when it is need (Japanese Language)
  • To provide information about the investment tools to investors
  • To conduct risk analysis
  • To introduce the Platform in Japanese language

Japanese Customer Representative

Lavixo Telecommunications
Istanbul, Turkiye
06.2022 - 09.2022
  • Manage a portfolio of accounts to achieve long-term success
  • Develop position relationships with Japanese clients
  • Act as the point of contact and handle Japanese customer's individual needs
  • Resolve conflicts and provide solutions to Japanese customers in timely manner
  • Report on the status of accounts and transactions to Operation Manager Maslak, Istanbul, Turkey

Assistant Visa Consul

Consulate General of Japan
Karachi, Pakistan
09.2014 - 06.2019
  • Maintain in-depth understanding visa types and application requirements
  • Run security checks on applicants to uncover criminal records
  • Track down financial documentation to complete files
  • Expertly handle public questions regarding applications documents and visa types
  • Work with permanent immigrant visas to ensure all supporting information is included the application is complete and the correct type of visa is being pursued
  • Examined Japanese passport applications for completeness of information
  • Determined whether Japanese passport applications should be accepted or denied
  • Corresponded with applicants regarding passport decisions in Japanese Language
  • Requested more information or issued denials with directions for additional needed documentation
  • Referred some applications for interviews prior to issuing passports

Education

Bachelor of Art -

Pakistan
01.2016

Higher Secondary -

Pakistan
01.2014

High School -

Japan

Skills

  • Market analysis
  • Risk assessment
  • Data reporting
  • Client relationship management
  • Visa application processing
  • Language fluency
  • Customer service
  • Time management
  • Problem solving
  • Cultural sensitivity
  • Problem-solving

Personal Information

  • Date of Birth: 10/31/91
  • Gender: Female
  • Marital Status: Married

References

  • John Petiquin, Port Kembla surveys Manager, 0475042463
  • Ray Shaq, Marketing Manager, Empire window furnishing, 0449902540

Residential Status

Australian Resident - Skilled Regional Visa, Expiry 05/2029 (Unlimited works right)

Skills And Competences

Urdu, English, Japanese, Japanese Language Proficiency Test Level 1

Languages

Japanese
Full Professional
Urdu
Full Professional

Certification

  • JLPT N1

References

References available upon request.

Timeline

Japanese Customer Representative

Facto Investment
03.2023 - 09.2024

Japanese Customer Representative

Lavixo Telecommunications
06.2022 - 09.2022

Assistant Visa Consul

Consulate General of Japan
09.2014 - 06.2019

Bachelor of Art -

Higher Secondary -

High School -

Saman Faizan