Samantha Anderson
Inglewood,QLD
Summary
Reliable and results driven Business Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational improvement. Excel at communication, problem-solving, and adaptability, ensuring seamless management and business growth.
Overview
4
4
years of professional experience
Work History
Business Manager
Inglewood State School
Inglewood, Australia
09.2021 - Current
- Lead strategic financial planning, forecasting and performance monitoring aligned to departmental and legislative requirements
- Manage accounts payable/receivable, and audit preparations.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Develop and implement operational policies and procedures.
- Negotiate and manage contracts with suppliers and service providers.
- Lead workforce processes including recruitment, onboarding and capability development aligned to departmental workforce strategy
- Assessed employee performance evaluations and recommended changes or improvements as needed.
- Oversaw school operations, managed facilities, and ensured health & safety compliance.
- Facilitated communication among teachers, parents, and administration to strengthen collaboration and engagement.
Customer Advisor
NAB (National Australia Bank)
, Australia
03.2014 - 01.2022
- Supported customers via live chat, professionally addressing inquiries to improve satisfaction.
- Provided accurate product and service information, enhancing customer understanding.
- Processed customer transactions and managed cash handling, ensuring accuracy and security.
- Conducted back-office administrative duties including data entry and reporting.
School Officer
St Maria Goretti School
, Australia
10.2020 - 09.2021
- Assisted children with high or special needs in classroom activities to promote engagement and learning.
- Supported classroom teachers and facilitated tailored learning for students.
- Prepared and organized classroom materials for effective lesson delivery.
Swim Teacher & Lifeguard
Inglewood Aquatic Centre
Inglewood, Australia
01.2018 - 01.2021
Operational Services Officer
Inglewood Hospital
Inglewood, Australia
01.2020 - 12.2020
Shop Assistant
Inglewood Spar & Bakery
Inglewood, Australia
01.2012 - 12.2014
Education
Advanced Diploma of Community Sector Management -
09.2024
Certificate II - Hospitality
TAFE QLD
12.2006
Year 12 -
Distance Education Brisbane
11.2006
Skills
- Recruitment development
- Budget management
- Financial strategy
- Supplier management
- HR Administration
- Recruitment development
- Team leadership
- Safety management
- Microsoft Office (Word, Excel, Outlook)
- Microsoft Office (Word, Excel, Outlook)
References
- Melissa Morris, Compliance Manager, NAB, 0428599172
- Liam Callaghan, Principal, Inglewood State School, (07) 4652 0111, 0438291898
Community Service
- Treasurer, Inglewood Show Society
- Coach and player, Inglewood Ladies League Tag
Timeline
Business Manager
Inglewood State School
09.2021 - Current
School Officer
St Maria Goretti School
10.2020 - 09.2021
Operational Services Officer
Inglewood Hospital
01.2020 - 12.2020
Swim Teacher & Lifeguard
Inglewood Aquatic Centre
01.2018 - 01.2021
Customer Advisor
NAB (National Australia Bank)
03.2014 - 01.2022
Shop Assistant
Inglewood Spar & Bakery
01.2012 - 12.2014
Advanced Diploma of Community Sector Management -
Certificate II - Hospitality
TAFE QLD
Year 12 -
Distance Education Brisbane