Samantha Ashby
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
E-commerce Associate
Ear Candy Co
07.2021 - 10.2023
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
- Improved website usability by analyzing user feedback and making necessary adjustments to site design and layout.
- Monitored website traffic and customer reviews to evaluate responses to site updates.
- Coordinated order fulfillment processes to ensure timely delivery of products to customers.
Food and Beverage Attendant
The Longbeach Hotel
03.2019 - 04.2021
- Greeted and seated guests to provide friendly and welcoming experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Arranged tables and chairs for special occasions and events.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Food and Beverage Attendant
Chelsea Heights Hotel
04.2017 - 01.2018
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
- Arranged tables and chairs for special occasions and events.
- Addressed customer complaints and inquiries to verify satisfaction.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Crew Member
McDonald's
03.2014 - 09.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Brewed coffee and tea and changed out drink station syrups.
Education
Cert 2 & 3 Hospitality - Hospitality
Holmesglen
Moorabbin, VICYear 11 -
Mordialloc College
Mordialloc, VICNo Degree - Responsible Service of Alcohol (RSA)
Holmesglen
Moorabbin, VICSkills
Website Maintenance
Attention to Detail
Adaptability under pressure
Reliability and punctuality
Time Management
Clear Communication
Strong Work Ethic
Personal Information
Title: Food & Beverage Attendant
Timeline
E-commerce Associate
Ear Candy Co
07.2021 - 10.2023
Food and Beverage Attendant
The Longbeach Hotel
03.2019 - 04.2021
Food and Beverage Attendant
Chelsea Heights Hotel
04.2017 - 01.2018
Crew Member
McDonald's
03.2014 - 09.2016
Cert 2 & 3 Hospitality - Hospitality
Holmesglen
Year 11 -
Mordialloc College
No Degree - Responsible Service of Alcohol (RSA)
Holmesglen
Similar Profiles
Maui HolcombMaui Holcomb
Owner/Supervising Sound Editor at Ear Candy SoundOwner/Supervising Sound Editor at Ear Candy Sound
Sarah HowellsSarah Howells
Small Business Owner at EAR 4 YOU EAR CARESmall Business Owner at EAR 4 YOU EAR CARE
Kimberly ThornhillKimberly Thornhill
Office Manager at Miracle EarOffice Manager at Miracle Ear
Joncarlo EsquivelJoncarlo Esquivel
E-Commerce Associate at Suntek Pools and SpasE-Commerce Associate at Suntek Pools and Spas
Nalealani MawaeNalealani Mawae
E-Commerce Associate at ArkollabE-Commerce Associate at Arkollab