Samantha Ball

Sales Force Management CRM Platforms

Sales Presentation Tradeshow

Established relationships with key decision-makers within customer's organization to promote growth and retention.

Researched and identified opportunities for account growth, account penetration and market expansion.

Negotiated and closed long-term agreements with new clients in assigned territory.

Reached out to potential customers via telephone, email and in-person inquiries.

Represented company and promoted products at conferences and trade association meetings.

Prospected 30 new weekly leads using cold calling, site visits and

customer referrals.

Developed new business by networking with prospects and valuable

• Managed time efficiently in order to complete all tasks within deadlines.
• Strengthened communication skills through regular interactions with others.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Developed and maintained courteous and effective working relationships.

• Created and improved business pipeline using cold and warm techniques
• Generated consistent leads, developed pipelines and closed 10-20 sales per month
• Worked with current clients to assess needs and develop improvement plans
• Offering expertise in product knowledge, sales and operations. Able to consult with customers, build strong relationships and increase hard sales numbers
• Effectively built relationships with both established and potential customers
• Put together contracts and completed sales with new and existing clients
• Identified under performing product lines and refocused efforts to successfully bring each in line with expected targets
• Prompted customers to switch from competitor's product by identifying and filling gaps

• Researched and capitalised on emerging opportunities to build business and expand customer base
• Increased bottom line profitability by growing customer base and capitalising on up sell opportunities
• Drove substantial sales with more than $6,000 in weekly revenue through suggestive selling and by promoting add-on purchases
• Increased sales by 30% over a two-year period
• Protected company reputation and built loyal client base by working relentlessly to improve customer satisfaction
• Interacted with customers by asking appropriate open-ended questions to better understand customers needs and requirements
• Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules
• Provided customers with knowledgeable and timely responses to questions and concerns
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival

• Employed techniques such as cold calling, prospecting and networking to new customers and penetrate new markets
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
• Retained clients and obtained referrals by promptly resolving customer complaints, providing value and ensuring quality
• Worked closely with Business owners, using persuasive communication skills and customer relations expertise to close deals
• Delivered consistent follow up with customers after each sale by phone or email to answer any last minute questions
• Created forecasts of opportunities and documented all follow-up communications in the CRM system

• Cold called more than 20-40 potential customers each week identifying lucrative business prospects through cold calling, networking, and database leads
• Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules
• Developed relationships with existing sickness and accident policy holders with providing individualised customer service to maintain longevity of accounts
• Recognised as top sales generator, increasing sales level by 70%

• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Paid attention to detail while completing assignments.