SAMANTHA BASTION
Logan Reserve,QLD
Summary
I’m an experienced administrator returning to the workforce after focusing on my family. With over 19 years of diverse administrative and challenging roles and excellent customer service skills, I bring a proven track record of team building skills, motivation to excel, good level of attention to detail, years of experience and knowledge in managing various administrative roles.
Overview
18
18
years of professional experience
Work History
Personal Online Shopper
Woolworths Online (Rochedale CFC)
2022.07 - 2022.12
- Picking personal online orders, Stock Control, Out of Stocks, Replenishments, Despatch, General Warehouse tasks, Knowledge of using RF Scanner
Administration and Payroll Team Leader
Linfox Australia
2019.10 - 2020.10
- Accounts payable, Office Management, Customer Service Tasks, Warehouse Administration support, Driver Timesheet Management, Stocktake - Pallet Management and Dockets Processing, Data Entry, Invoicing, SAP, Transport Bookings
Bookkeeper/PA
Friendly Grocer – Four Square Stores
2017.03 - 2019.10
- Managing National payroll (Upto 12 staff), Accounts payable, PAYG BAS, Superannuation management for all staff, Quarterly BAS, WorkCover Management, NSW Payroll TAX, Rebates payable to stores, Audit setup (Documents for Auditors), XERO - Reconciling Business accounts, Receipt Bank – Reconciling credit cards transactions, Organise travel, Setup Membership documents, Organise retail events, Staff Company Fleet Procument, Office Management, Customer Service Tasks, Store Retailer administration support
Customer Service
Metcash Food & Grocery
2016.08 - 2017.03
- Managing large volume of incoming calls, Raising customer claims, Delivery enquiry support, Assisting customer with information about products (Pricing, Item Codes and Buy Periods), Keep records of customer interactions, Place/Cancel orders for customers, Resolve customer enquiries
Advertising/Promotions Assistant
Metcash Food & Grocery
2007.06 - 2016.08
- Keying promotional products for catalogues, checking accuracy of IGA catalogues, knowledge of Retail Path system- create templates for catalogue printing, loading of promotional programmes, working with buyers and stock controllers, creating estimation for stock control, maintaining spreadsheets, customer interactions and support, coverage for the Promotions Supervisor while on Annual Leave.
Administration Assistant
Metcash Food & Grocery
2004.07 - 2007.06
- Receptionist, Mailroom, Customer Service, Keying chargeback orders, Document Filing
Education
Year 12 -
Diploma - Business
Aurora Institute of TAFE
Brisbane, QLDCertificate III - Community Serviced
Aurora Institute of Tafe
Brisbane, QLD10.2020
Skills
- Computer skills
- Interpersonal skills
- Leadership
- Customer Service
- Problem solving
- Bookkeeping
- Excellent Communicator
References
Anusha Sathivail
Digital Marketing Specialist
Austworld
0423 533 701
anusha.sathivail@austworld.com.au
Craig Careswell
Head of Business Operations
Swimart/Waterco
0450 170 576
careswell@me.com
Hobbies and Interests
- Fitness
- Music
- Social Interaction with Family & Friends
- Cricket
- Travelling
Timeline
Personal Online Shopper
Woolworths Online (Rochedale CFC)
2022.07 - 2022.12
Administration and Payroll Team Leader
Linfox Australia
2019.10 - 2020.10
Bookkeeper/PA
Friendly Grocer – Four Square Stores
2017.03 - 2019.10
Customer Service
Metcash Food & Grocery
2016.08 - 2017.03
Advertising/Promotions Assistant
Metcash Food & Grocery
2007.06 - 2016.08
Administration Assistant
Metcash Food & Grocery
2004.07 - 2007.06
Year 12 -
Diploma - Business
Aurora Institute of TAFE
Certificate III - Community Serviced
Aurora Institute of Tafe
Similar Profiles
Sanam ShresthaSanam Shrestha
Personal shopper at Woolworths CFC (online)Personal shopper at Woolworths CFC (online)
Jyoti NakarmiJyoti Nakarmi
Replenishment Team Member at Woolworths CFCReplenishment Team Member at Woolworths CFC
Varun SunderavadivelVarun Sunderavadivel
Team Member at Woolworths CFCTeam Member at Woolworths CFC