Samantha Benevenga
SUCCESS,WA
Summary
- I am interested in obtaining a challenging position with a progressive organisation where:
- My previously acquired skills and experience will be valued
- My effective communication, interpersonal and customer service skills will be assets
- My willingness to learn and develop new skills will be well regarded
- Personal and professional development will be encouraged
- Ongoing employment with opportunities for advancement will be available.
Overview
10
10
years of professional experience
Work History
Customer Service Officer
PIL Australia Pty Ltd
Fremantle , WA
10.2015 - Current
- Monitored shipments and obtained clearance from customs and other agencies.
- Scheduled and booked transportations for shipments.
- Provided customer service assistance to export & import customers with inquiries, orders, and complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilised computer systems such as Microsoft Office Suite for data entry purposes (Word, Outlook, Excel & Teams)
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Administrative Assistant
Mesani Transport Pty Ltd
Atwell, WA
01.2014 - 10.2015
- Organised and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and email management.
- Assisted with payroll preparation and entered data into Xero.
Education
Year 12 – Graduation Diploma -
Emmanuel Catholic College
01.2012
Personal Information
- Health Status: Excellent (Non Smoker)
- Date of Birth: 22/11/1995
- Nationality: Australian
Accomplishments
- Merit Awards for outstanding work attitudes and habits – Emmanuel Catholic College: 2012, 2011, 2010
- Certificate I in Visual Arts & Contemporary Craft
- Certificate I in Information Technology
- Certificate I in Business
- Certificate II in Business
References
References available upon request.
Timeline
Customer Service Officer
PIL Australia Pty Ltd
10.2015 - Current
Administrative Assistant
Mesani Transport Pty Ltd
01.2014 - 10.2015
Year 12 – Graduation Diploma -
Emmanuel Catholic College