Summary
Overview
Work History
Education
Personal Information
Accomplishments
References
Timeline
Generic

Samantha Benevenga

SUCCESS,WA

Summary

  • I am interested in obtaining a challenging position with a progressive organisation where:
  • My previously acquired skills and experience will be valued
  • My effective communication, interpersonal and customer service skills will be assets
  • My willingness to learn and develop new skills will be well regarded
  • Personal and professional development will be encouraged
  • Ongoing employment with opportunities for advancement will be available.

Overview

10
10
years of professional experience

Work History

Customer Service Officer

PIL Australia Pty Ltd
Fremantle , WA
10.2015 - Current
  • Monitored shipments and obtained clearance from customs and other agencies.
  • Scheduled and booked transportations for shipments.
  • Provided customer service assistance to export & import customers with inquiries, orders, and complaints.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Utilised computer systems such as Microsoft Office Suite for data entry purposes (Word, Outlook, Excel & Teams)
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Administrative Assistant

Mesani Transport Pty Ltd
Atwell, WA
01.2014 - 10.2015
  • Organised and maintained filing systems, both paper and electronic.
  • Performed administrative duties such as photocopying, faxing documents and email management.
  • Assisted with payroll preparation and entered data into Xero.

Education

Year 12 – Graduation Diploma -

Emmanuel Catholic College
01.2012

Personal Information

  • Health Status: Excellent (Non Smoker)
  • Date of Birth: 22/11/1995
  • Nationality: Australian

Accomplishments

  • Merit Awards for outstanding work attitudes and habits – Emmanuel Catholic College: 2012, 2011, 2010
  • Certificate I in Visual Arts & Contemporary Craft
  • Certificate I in Information Technology
  • Certificate I in Business
  • Certificate II in Business

References

References available upon request.

Timeline

Customer Service Officer

PIL Australia Pty Ltd
10.2015 - Current

Administrative Assistant

Mesani Transport Pty Ltd
01.2014 - 10.2015

Year 12 – Graduation Diploma -

Emmanuel Catholic College
Samantha Benevenga