Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Bradley

East Maitland ,NSW

Summary

Motivated and detail-orientated individual with a strong desire to pursue an administrative position. Eager to leverage my organisational skills, attention to detail and ability to multi-task in order to contribute to the smooth operation of the organisation.

With my dedication and willingness to learn, I am excited to apply my knowledge and grow professionally in an administrative role.

Overview

7
7
years of professional experience

Work History

Service Cashier

Woolworths
05.2010 - 05.2012
  • Greeting customers and providing friendly and efficient service at the checkout counter.
  • Scanning and processing customer purchases accurately and efficiently.
  • Bagging groceries and ensuring proper handling of fragile items.
  • Collaborating with management and team members to ensure smooth operations and customer satisfaction.
  • Following cash handling procedures and maintaining cash register accuracy.
  • Adhering to company policies and procedures, including safety and security guidelines.
  • Enhancing store productivity by maintaining a clean and organised cashier area.
  • Providing exceptional customer service, resulting in repeat business and positive feedback from patrons.
  • Handling customer complaints promptly with genuine concern and according to company guidelines to maintain organisational safety, welfare and integrity.
  • Managing high-volume checkout lines calmly and professionally during peak hours, ensuring timely service for all customers.
  • Aiding in maintaining a safe working environment through adherence to company safety protocols while handling large sums of money.
  • Developing strong rapport with regular customers, fostering a welcoming environment that encouraged return visits.
  • Supporting fellow employees by covering shifts when needed or assisting with extra tasks during busy periods.
  • Balancing multiple payment methods accurately, including cash, credit cards, gift cards, coupons, and vouchers.
  • Using POS system to enter orders, process payments and issues.

Office Assistant

JobQuest
01.2005 - 05.2006
  • Completing clerical tasks such as filing, copying, and distributing mail.
  • Assisting with daily office tasks, contributing to a well-run work environment.
  • Handling sensitive information discreetly while maintaining strict confidentiality protocols.
  • Managing incoming calls and email correspondence professionally, addressing inquiries promptly and accurately.
  • Improving office efficiency by maintaining and organising digital and physical files.
  • Supporting team members with project coordination and task management, ensuring timely completion of assignments.
  • Maintaining accurate inventory of office supplies, ensuring necessary items were always available when needed.
  • Creating visually appealing reports using various software applications that were used consistently throughout the organisation.
  • Facilitating effective meetings by assisting in preparing agendas, taking minutes, and distributing follow-up materials.
  • Sorting and organising files, spreadsheets, and reports.
  • Informing and supporting business leaders through consistent communication and administrative support duties.
  • Fostering operational efficiency and compliance with company policies through effective coordination of office activities.

Education

Year 10 High School Certificate -

Margaret Jurd College
Lambton, NSW
12.2006

Diploma Of Management -

NorthNet
Cessnock, NSW
07.2012

Diploma - Beauty Therapy

TAFE
Newcastle, NSW

Certificate III - Business

REACH For Training
Hamilton, NSW
04.2024

Skills

  • Excellent customer service and interpersonal skills
  • Attention to detail and accuracy in completing tasks
  • Ability to work efficiently and multitask in a fast-paced environment
  • Use POS system correctly
  • Patience and empathy in dealing with customer inquiries and concerns
  • Teamwork and collaboration to contribute to a positive work environment
  • Adaptability and flexibility to handle different tasks and customer needs
  • Ability to follow organisational policies and procedures
  • Time management and organisation skills to prioritise tasks effectively
  • Proficiency in using office software such as Microsoft Office Suite
  • Problem-solving and decision making abilities
  • Strong work ethic and reliability
  • Adaptability and flexibility to handle changing priorities
  • Professionalism and discretion in handling confidential information

Timeline

Service Cashier

Woolworths
05.2010 - 05.2012

Office Assistant

JobQuest
01.2005 - 05.2006

Year 10 High School Certificate -

Margaret Jurd College

Diploma Of Management -

NorthNet

Diploma - Beauty Therapy

TAFE

Certificate III - Business

REACH For Training

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Samantha Bradley