Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Brennan

South Yarra,VIC

Summary

Meticulous, well-organized and decisive professional skilled at cultivating and deepening productive relationships with stakeholders, team members, companies and agency representatives. Ready to bring knowledge, abilities and drive to challenging role with potential for long-term career advancement and success.

Overview

14
14
years of professional experience

Work History

Senior Property Manager

Buxton (Port Phillip)
07.2021 - Current
  • Investigated and resolved any tenant complaints.
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
  • Developed annual operating budgets and forecasts, as well as marketing plans.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Assisted in the acquisition process for new properties, conducting thorough due diligence investigations before purchase recommendations were made.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Communicated effectively with owners, residents, and on-site associates.
  • Supervising junior staff, and delegating general admin tasks to ensure all required work is completed to high standard, and in a timely manner.
  • Administered operations to handle needs of more than 500 renters and owners across 170 property units.

Property Manager/Senior Property Manager

JMRE
01.2017 - 07.2021
  • Role responsibilities same as current.

Receptionist

JMRE
09.2016 - 01.2017
  • Resolved customer problems and complaints.
  • Compiled information from files and research to satisfy information requests.
  • Answered central telephone system and directed calls accordingly.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Organized, maintained and updated information in computer databases.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Hospitality Worker

Various
09.2009 - 08.2016
  • Collaborated with team members to consistently deliver high-quality service in fast-paced environments.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Trained new staff members in customer service techniques and hotel operations.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.

Education

Australian Tertiary Admission Rank -

Gungahlin College
Gungahlin Town Centre, ACT
12.2012

Skills

  • Financial Reporting
  • Customer service-focused
  • Regulatory Compliance
  • Complaints Investigation
  • Relationship Building
  • Contract Administration
  • Asset Management
  • Administrative Oversight

Timeline

Senior Property Manager

Buxton (Port Phillip)
07.2021 - Current

Property Manager/Senior Property Manager

JMRE
01.2017 - 07.2021

Receptionist

JMRE
09.2016 - 01.2017

Hospitality Worker

Various
09.2009 - 08.2016

Australian Tertiary Admission Rank -

Gungahlin College

Similar Profiles

CREATE PROFILE
Samantha Brennan