Samantha Bushell
Glen Innes,NSW
Summary
Dynamic Care Facilitator at Glen Innes Severn Council, adept at enhancing patient care through effective problem-solving and teamwork. Successfully streamlined communication among patients, families, and providers, ensuring compliance with HIPAA standards. Recognized for improving care management processes and maintaining professional boundaries in high-pressure situations.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level meat processor position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Facilitator
Glen Innes Severn Council
06.2016 - Current
- Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Assisted in completing and maintaining care management contracts during and after patient's hospitalization.
- Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.
- Contributed to the continuous improvement of the facility''s quality of care through active participation in performance improvement initiatives.
- Streamlined communication between patients, families, and healthcare providers, ensuring accurate information sharing.
- Coordinated appointments with specialists for seamless integration of services across multiple disciplines.
Education
No Degree -
Glen Innes Highschool
Glen Innes, NSWNo Degree - Aged Care
Glen Innes Tafe
Glen Innes, NSW02-2010
Skills
- HIPAA compliance
- Patient confidentiality
- Professional boundaries
- Substance abuse awareness
- Care planning
- Disability support
- Client assessment
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Calm and effective under pressure
Certification
Certificate 4 In aged Care
Current first aid certificate
Current National police check
Current working with children check
Timeline
Care Facilitator
Glen Innes Severn Council
06.2016 - Current
No Degree -
Glen Innes Highschool
No Degree - Aged Care
Glen Innes Tafe
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