Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Samantha Cameron

Maryborough,QLD

Summary

I am an analytical problem-solver with talents for team building and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Store Owner

Bridal Store
09.2017 - 01.2020
  • Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.

Sales Representative

Rent To Kill
02.2016 - 07.2017
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

State Sales Manager/Careers Australia (Registered Training Organisation)

Careers Australia
11.2014 - 02.2016
  • Leading, motivating and coaching a team of 9-14 outbound sales staff
  • Development of staff and their skillset through in-field training
  • Reporting to upper management and board of directors on current results, forecasts, market intelligence, opportunities and outcomes as well as system and process improvement
  • Sourcing, booking and maintaining activation sites across shopping centers, community events, festivals and expos
  • Budget management
  • Recruitment and rostering across a 7 day week
  • Devising strategy and business plans to diversify sales, decrease cost per sale and grow overall revenue
  • Monitor staff performance, review monthly and quarterly and provide feedback
  • Reason for leaving: 60 client facing roles in company made redundant as of February 2016.

BDM/QLD Sales Manager/Futurum Group (Registered Training Organisation)

Futurum Group
03.2012 - 08.2014
  • Established and grew QLD territory from scratch offering classroom training, on site training and traineeships
  • Understand Cert 3 Guarantee and User Choice funding
  • Account management and new business development across private enterprise, Job Agency, Centrelink and third party referrals
  • Facilitate a minimum of 35 client visits and 7 enrolments per week, whilst leading a team of 4
  • Ensure all enrolment paperwork is compliant
  • Implement and maintain a strict sales cycle for myself and staff, monitor performance and drive results
  • Daily and weekly reporting to the management team and GM
  • Complaint resolution
  • Leading and managing 4 direct reports for the final 6 months of employment
  • Facilitate induction process, coach and develop staff and their skillset through in field training
  • Reason for leaving: Instability and high staff turnover within company.

QLD Territory Manager/Koch and Co (Home Décor, Floristry and Giftware Suppliers)

Koch and Co
03.2011 - 03.2012
  • Intimate knowledge of approx
  • 6000 product lines and their applications
  • Develop growth within existing accounts and develop new accounts
  • Facilitate 35-40 client visits per week
  • Implementing and maintaining a strict sales cycle
  • Management of sample rotation
  • Quotations of high dollar value orders
  • Daily and weekly reporting
  • Train and educate customers on utilizing web ordering
  • Processing customer orders
  • Resolving customer and product issues as they arise
  • Reason for leaving: To find a Brisbane base territory with less travel as my father was ill.

Education

Managing, Leading and Developing People, Influencing and Negotiating Skills, Time Management, Better Business Writing, Exceptional Customer Service, Microsoft Word Level 2, Microsoft Excel Level 1 -

Drake Training

Helping People Buy II -

Action People

Corporate Success Program -

June Daly Watkins (Deportment School)

Certificate II in Office Administration (achieved High Distinction) -

TRAC

Skills

  • Business Networking
  • Budget Planning
  • Business Administration
  • Store maintenance
  • Inventory Control
  • Staff hiring
  • Merchandise planning
  • Employee Scheduling
  • Social Media Marketing
  • Sales management
  • Customer Service
  • Sales strategics

Accomplishments

  • 2013 Employee of the Quarter – Oct to Dec – Futurum Australia
  • 2009 Employee of the Quarter April – June (Fleet Logistics/Ezy2C)
  • 2006 Employee of the Quarter (Drake International)
  • Achievement Award (exceeding targets and displaying company values – Drake International
  • 2005 Winner of Bigponds’ MP3 Player incentive competition
  • Telstra’s top performing store for the 2nd quarter
  • 2004 Highest rate of customer retention for the year
  • Highest number of new and existing connections (One Zero Chain)
  • 2003 Telstra’s Dealer of the Year

References

Available upon request

Timeline

Store Owner

Bridal Store
09.2017 - 01.2020

Sales Representative

Rent To Kill
02.2016 - 07.2017

State Sales Manager/Careers Australia (Registered Training Organisation)

Careers Australia
11.2014 - 02.2016

BDM/QLD Sales Manager/Futurum Group (Registered Training Organisation)

Futurum Group
03.2012 - 08.2014

QLD Territory Manager/Koch and Co (Home Décor, Floristry and Giftware Suppliers)

Koch and Co
03.2011 - 03.2012

Managing, Leading and Developing People, Influencing and Negotiating Skills, Time Management, Better Business Writing, Exceptional Customer Service, Microsoft Word Level 2, Microsoft Excel Level 1 -

Drake Training

Helping People Buy II -

Action People

Corporate Success Program -

June Daly Watkins (Deportment School)

Certificate II in Office Administration (achieved High Distinction) -

TRAC

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Samantha Cameron