Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Challen

Summary

Dynamic Process Plant Operator with proven expertise at KHG Contracting, skilled in optimizing plant efficiency and ensuring safety compliance. A strong leader adept at troubleshooting and performing poly welding, I enhanced production flow and minimized downtime through proactive maintenance and effective team collaboration. Committed to quality control and operational excellence.

Overview

15
15
years of professional experience

Work History

Process Plant Operator

KHG Contracting
11.2022 - Current
  • Monitored production processes to ensure quality standards were met.
  • Assisted in troubleshooting equipment issues to minimize downtime.
  • Maintained accurate records of production metrics and equipment performance.
  • Followed standard operating procedures for material handling and processing.
  • Conducted routine inspections of equipment to identify maintenance needs.
  • Reduced downtime with regular maintenance checks and prompt troubleshooting of equipment issues.
  • Improved plant efficiency by optimizing process parameters and equipment settings.
  • Ensured product quality control, monitoring key performance indicators, and making adjustments as needed.
  • Followed plant safety procedures, rules, and regulations.
  • Performed minor mechanical work and routine equipment maintenance.
  • Adjusted and maintained plant equipment for safety and performance.
  • Knowledgeable of machine maintenance in order to troubleshoot effectively.
  • Operated equipment such as front-end loaders and bobcat
  • Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.
  • Operated Polywelding equipment to produce high quality welds on filter plates
  • Proficient in fixed plant isolations
  • Permit Holder
  • Proficient in operating control room to optimise production

Process Operator

PPS Servicing
02.2022 - 11.2022
  • Operated machinery to ensure efficient production flow and adherence to safety protocols.
  • Monitored equipment performance and conducted routine maintenance to minimize downtime.
  • Collaborated with team members to optimize production processes and improve product quality.
  • Assisted in training new operators on standard operating procedures and safety practices.
  • Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
  • Maintained accurate records of production data, facilitating informed decision-making for management.
  • Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
  • Operated various types of machinery proficiently, adapting quickly to changing production requirements.
  • Assisted in troubleshooting equipment issues, minimizing disruptions to the production schedule.
  • Reduced downtime for maintenance by performing regular inspections and preventative measures.
  • Maintained compliance with health, safety, and environment practices.
  • Coordinated with other departments such as electrical and maintenance when necessary for smooth operations.
  • Reported to shift supervisor on production status, problems and deviations.

Property Manager

Soco Realty
02.2018 - 11.2021
  • Managed tenant relations, addressing concerns and ensuring satisfaction.
  • Oversaw property maintenance schedules, coordinating repairs with vendors.
  • Conducted regular property inspections to ensure compliance with safety standards.
  • Implemented cost-effective strategies for property operations and maintenance.
  • Developed and maintained comprehensive tenant records and lease agreements.
  • Collaborated with marketing teams to enhance property visibility and occupancy rates.
  • Analyzed market trends to inform pricing strategies and rental terms.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident legislation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.

Assistant Property Manager

Abel McGrath
05.2016 - 01.2018
  • Coordinated property management activities to ensure smooth operations and tenant satisfaction.
  • Managed tenant communications, addressing concerns promptly to enhance community relations.
  • Oversaw lease renewals and negotiations, ensuring compliance with legal regulations and policies.
  • Conducted regular property inspections, identifying areas for improvement to uphold standards.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Kept accurate records of all resident and tenant correspondence.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Processed security deposit refunds.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Project Coordinator

Concepts Unlimited Design
01.2010 - 07.2015
  • Coordinated project timelines and deliverables, ensuring alignment with client expectations.
  • Facilitated communication between cross-functional teams to streamline project execution.
  • Managed project documentation, maintaining accuracy and accessibility for team members and consultants.
  • Developed and implemented tracking systems to monitor project progress and milestones.
  • Led regular status meetings, fostering collaboration and addressing potential roadblocks proactively.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Created job files for each project and maintained current data in each file.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Responded to requests for information on materials to inquiring parties.
  • Facilitated frequent progress reports and presentations to keep management and clients informed about ongoing activities within their respective domains.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
  • Established rapport and engaged with clients to build lasting professional relationships.
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project's success.

Education

Certificate III in Surface Extraction Operations - Mining

Consolidated Training Services
Perth, WA
10-2021

Skills

  • Safety procedures
  • Valve operations
  • Plant Start-up
  • Pressure management
  • Plant shutdown
  • Pump operations
  • Sample collecting
  • Plant and warehouse operations
  • Excellent hand-eye coordination
  • Electrical troubleshooting
  • Strong leader
  • Efficient
  • Lockout and tagout procedures
  • Standard operating procedures
  • System monitoring
  • Poly welding
  • IT Loader
  • Frenna
  • Basic Rigging
  • Basic Scaffolding
  • Dogging

Timeline

Process Plant Operator

KHG Contracting
11.2022 - Current

Process Operator

PPS Servicing
02.2022 - 11.2022

Property Manager

Soco Realty
02.2018 - 11.2021

Assistant Property Manager

Abel McGrath
05.2016 - 01.2018

Project Coordinator

Concepts Unlimited Design
01.2010 - 07.2015

Certificate III in Surface Extraction Operations - Mining

Consolidated Training Services

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Samantha Challen