Experienced and passionate Trainer with extensive knowledge of the Aged Care industry. Success working with clients living with dementia and their families. Trained in Education, Art Therapy and Support Work. Competent and experienced in Microsoft, Canvas, Zoom and Teams use.
Overview
23
23
years of professional experience
Work History
Trainer and Assessor/ Course Developer
ANIBT
01.2021 - Current
Delivered, assessed and evaluated Aged Care industry level courses such as the Certificate III in Individual Support and the Certificate IV in Aged Care.
Facilitated and scheduled virtual, in-person and blended learning sessions.
Monitored, evaluated and reported trainee progress.
Developed effective training plans based on department needs and objectives.
Maintained up-to-date knowledge of industry best practices, participating in ongoing training opportunities.
Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
Organised and assessment students at Work Based Training placements, including finding collaborative partnerships.
Trainer Assessor - Developmental Art - Primary Ed
MRSS
06.2005 - 06.2021
Developed efficient training methodologies tailored to the organization's needs.
Enhanced student performance by conducting comprehensive assessments and providing constructive feedback.
Collaborated with fellow team members to develop effective strategies for addressing gaps in trainee knowledge or skills.
Supported a positive learning environment with clear communication, active listening, and empathy for diverse learners.
Support Worker/ Activities Assistant
Various Organisations - Residential And Home Care
01.2001 - 05.2021
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life.
Educated family members on various aspects of client care to enhance support networks during times of need.
Streamlined documentation processes by implementing efficient record-keeping strategies that improved accuracy of information shared between team members.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Promoted community integration by providing extensive physical, emotional and social support.
Participated in interdisciplinary team meetings to coordinate care for clients.
Participated in professional development and training opportunities to enhance clinical skills.
Facilitated group art therapy sessions to help clients, particularly in memory support units.
Increased social interaction among residents through facilitating group activities and fostering a sense of community.
Improved residents' physical wellbeing by facilitating exercise programs tailored to individual abilities and needs.
Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
Developed strong relationships with community partners to provide additional resources and opportunities for resident involvement in local events.
Administered medication as needed during activities under the supervision of licensed nursing staff when required by specific care plans or medical conditions.
Sought continuous improvement by participating in professional development opportunities and staying current on best practices within the field of recreational therapy.
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Planned and prepared meals to supply residents with nutritious and appealing meals.
Education
Certificate IV Aged Care -
Ithea Education
Melbourne
Bachelor of Social Science/ Social Work -
Swinburne University
Melbourne
04.2025
Certificate IV in Aged Care - Aged Care
Ithea Education
Melbourne
07.2024
Certificate IV in TAA - TAA40116 - Training And Assessment
Blueprint Career Development
Melbourne, VIC
01.2019
Certificate III in Aged Care -
Cengage
Melbourne
06.2008
Diploma of Art Therapy -
Hibernia College
Gloucestershire, Britain
01.2007
Skills
Course Development
Group and Individual Instruction
Remote Learning
Cross-Cultural Competence
Lesson Plan Development
Assessment Techniques
Active Listening
Role Playing
Group Discussion Facilitation
Materials Preparation
References
References available upon request.
Timeline
Trainer and Assessor/ Course Developer
ANIBT
01.2021 - Current
Trainer Assessor - Developmental Art - Primary Ed
MRSS
06.2005 - 06.2021
Support Worker/ Activities Assistant
Various Organisations - Residential And Home Care
01.2001 - 05.2021
Certificate IV Aged Care -
Ithea Education
Bachelor of Social Science/ Social Work -
Swinburne University
Certificate IV in Aged Care - Aged Care
Ithea Education
Certificate IV in TAA - TAA40116 - Training And Assessment
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