Samantha Coleman
Nhulunbuy,NT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Operations Manager
Gove Warehouse / Nhulunbuy Post Office
02.2015 - Current
- Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Determined layout of store merchandise for visual appeal to consumers.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Contributed to leadership team for implementing company policies and procedures.
- Managed inventory control and stock levels by implementing accurate tracking systems and optimizing orders.
- Oversaw all aspects of store operations, ensuring consistent compliance with company policies and industry regulations.
- Enhanced store productivity by streamlining operational processes and implementing efficient work practices.
- Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
- Reduced workflow downtime by ordering supplies and organizing stock to meet demand.
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
- Boosted overall sales performance by identifying opportunities for improvement and implementing targeted sales strategies.
- Optimized store layout for better product visibility, leading to increased cross-selling opportunities and higher average transaction values.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Trades Assistant
Electrical Construction & Maintenance
05.2012 - 07.2013
- Daily Cleaning of site offices, crib rooms and restrooms.
- Purchasing of stock to fulfill needs of team members.
- Daily Pick-ups and Drop-offs to and from camps, site and airport of team members
- Displayed strong work ethic by consistently arriving on time, remaining focused during work hours, and completing tasks as assigned with minimal supervision.
- Maintained clean and organized worksites, ensuring optimal working conditions for all team members.
- Experience working on mine sites.
Store Services Assistant
Woolworths
01.2011 - 05.2012
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Adhered to safety guidelines while performing daily tasks, maintaining a secure work environment for all staff members.
- Participated in routine inventory counts as part of efforts towards accurate recordkeeping.
- Optimized efficiency through effective scheduling of breaks, lunches, and employee coverage during peak periods at the store.
- Conducted regular price audits to ensure accuracy of pricing information displayed on shelves and promotional materials.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Operated POS system to process payments and provide receipts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Education
High School Diploma -
Western Cape College - Weipa
Rocky Point, NSWSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Inventory Management
Additional Information
NT C class drivers license
HRWL - Forklift
References
References can be provided upon request
Timeline
Operations Manager
Gove Warehouse / Nhulunbuy Post Office
02.2015 - Current
Trades Assistant
Electrical Construction & Maintenance
05.2012 - 07.2013
Store Services Assistant
Woolworths
01.2011 - 05.2012
High School Diploma -
Western Cape College - Weipa
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