Samantha Cook

- managed the canteen under a strict budget

- brought various stocks suggested by the community

- Provided great customer experience

- managed a professional business owner coffee for 5 years in the confines of the canteen

- Quick and fast pace

- working in a team to support the workers

• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.

Roselea Canteen was under management of Samantha Cook, for 5 years.

• Promoted new products and price changes by creating and updating signage.
• Assisted customers with product selection by answering questions about food ingredients and nutritional value.
• Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
• Fulfilled customer orders while complying with pricing, packaging and weighing procedures.
• Produced food and drink products adhering to company quality and quantity standards.
• Orchestrated positive customer experiences by overseeing every area customer operations.

• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Resolved problems, improved operations and provided exceptional service.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.