Samantha Di Luca
Melbourne,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Grocery Merchandiser
Crossmark
Doreen, VIC
03.2023 - Current
- Designing product layouts and displays for the client
- Stocking shelves and moving items from the warehouse into the store
- Working to create attractive sales floor displays that prominently feature relevant products and sales
- Communicating customer problems to the company and addressing customer issues
- Auditing for the client
- Pricing products and monitoring the store inventory
- Ensured compliance with health and safety regulations when stocking shelves or building displays.
- Inspected store shelves and displays to ensure products were properly stocked and rotated.
- Analyzed competition's merchandise assortment to identify opportunities for improvement.
Cafe Worker
Hudsons Coffee
Boxhill, VIC
03.2021 - 12.2021
- Prepared food orders, such as sandwiches, salads, and beverages.
- Greeted customers upon arrival and provided assistance with menu selections.
- Managed cash register operations efficiently and accurately.
- Rotated stock items and ingredients to maintain freshness.
- Restocked shelves with merchandise throughout the day as needed.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Adhered to health and safety regulations when handling food items.
- Operated industrial dishwasher to wash glassware and utensils.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Brewed and served coffee and tea with preferred add-ins.
Catering Assistant
Northpark Private Hospital
Bundoora, VIC
02.2012 - 11.2018
- Organise meals for patients
- Preparation of food
- Deliver meals to patients
- Organisation of menus
- Function Management including Supervision of staff, Setup and service of approximately forty guests, sometimes up to 100
- Maintained a safe working environment by adhering to safety protocols at all times.
- Adhered to all health department regulations regarding food handling and sanitation practices.
Receptionist/PA
SJ Electric
Thomastown, VIC
05.2003 - 07.2012
- Management of incoming enquires
- Data entry, filing
- Correspondence
- Office Management
- Accounts Payable
- Event Management
Education
Diploma - Diploma of Travel And Tourism Management
NMIT
Preston, VIC12-1999
High School Diploma -
St. Helena Secondary College
Eltham North, VIC11-1998
Skills
- Exceptional Listening, Reading and Writing Skills
- Attention to detail
- Excelllent problem solving skills
- Excellent customer service skills
- Ability to work well in a team
- Proactive and easy to work alongside
- Adaptable and Approachable
- Friendly
- Able to multitask and manage priorities
References
References available upon request.
Timeline
Grocery Merchandiser
Crossmark
03.2023 - Current
Cafe Worker
Hudsons Coffee
03.2021 - 12.2021
Catering Assistant
Northpark Private Hospital
02.2012 - 11.2018
Receptionist/PA
SJ Electric
05.2003 - 07.2012
Diploma - Diploma of Travel And Tourism Management
NMIT
High School Diploma -
St. Helena Secondary College
Similar Profiles
Mieyah PerezMieyah Perez
Event Specialist at CrossmarkEvent Specialist at Crossmark
Sharon CopleySharon Copley
Retail Merchandiser at CrossmarkRetail Merchandiser at Crossmark
Jasper Layton-GuthierJasper Layton-Guthier
Food Sampler at CrossmarkFood Sampler at Crossmark
Kristen WingardKristen Wingard
Lead at CrossmarkLead at Crossmark
Chase WallisChase Wallis
Customer Service/Sales Administrator at Emerson CoachingCustomer Service/Sales Administrator at Emerson Coaching