Samantha Dodd
Alfords Point,NSW
Summary
Compassionate healthcare professional dedicated to providing exceptional patient care. Committed to fostering a respectful and supportive environment for clients and team members. Actively engages in initiatives that prioritize patient well-being and operational efficiency.
Overview
10
10
years of professional experience
Work History
Blood Bank Coordinator
Veterinary Specialists of Sydney
Miranda
09.2024 - Current
- Coordinated blood bank stock management for entire hospital, ensuring optimal availability of blood products.
- Responded to phone calls during weekdays and weekends to coordinate timely emergency blood donations.
- Trained new staff members on how to perform a blood donation
- Performed blood donations on Canines & Felines
- Managed client communications and appointment bookings, enhancing service delivery and patient satisfaction.
- Handled client and vendor emails to ensure timely communication.
- Assisted in maintaining medical records and patient documentation.
ECC & ICU Veterinary Nurse
Veterinary Specalists of Sydney
02.2023 - Current
- Maintained accurate patient records, documenting treatment plans and medical histories to support continuity of care.
- Reduced wait times for patients by efficiently triaging incoming cases, prioritizing critical needs.
- Enhanced patient comfort by delivering compassionate care and support during emergency situations.
- Executed intravenous and arterial catheter placements, along with urinary and fecal foley placements, prioritizing patient comfort and safety.
- Monitored anesthetic levels and intubated patients with confidence, ensuring safe recovery processes.
- Performed basic life support/CPR during emergencies. Demonstrated knowledge of initial response protocols for CPR.
- Monitored ventilated patients with confidence, delivering hourly care aligned with best practices.
- Applied infection control protocols when handling patient cases to ensure safety and quality of care.
- Demonstrated knowledge of pharmacology principles, enabling effective medication management and patient education.
- Assisted medical staff in performing diagnostic imaging and testing procedures to support accurate diagnoses.
Vet HQ Double Bay
Double Bay
06.2020 - Current
- Admissions for Hospital patients and surgical patients, Discharges for Hospital patients and surgical patients, Skills in using RXworks and Smartflow, Vitals on all animals, Taking and running in house bloods, Placing IV Catheters, Setting up fluid pumps/machines + connecting patients by setting appropriate rates, Setting up and cleaning surgery after procedures, Drawing up premedications and induction drugs, e.g
- Methadone, ACP & Alfaxan, Inducing and Incubating animals and connecting to O2 and Isoflurane, Ability to monitor animals during procedures ranging from a Grade 1 dental to TPLO surgeries, Laparoscopic Spays and Exploratory laparotomy, Amazing phone skills and ability to triage emergencies and make appointments, Ability to make up medications for in house use or for patients to take home after surgeries or consults, Training in physiotherapy for post op TPLO patients, Training in digital radiology for sedated and non-sedated animals, Extensive training and skills in wildlife rehabilitation, Skills in Lion Clips & Tick clips + tick searches, Training in blood transfusions, Ability to perform a Grade 1 dental, Ability to perform in house lab work, run bloods, cytology, run urine.
- Executed daily administrative tasks, facilitating efficient clinic operations.
- Proposed strategies enhancing team collaboration and achieving measurable results.
- Collaborated with diverse team to address product-related challenges and meet objectives.
eNerds IT Company
North Sydney
01.2018 - 01.2019
- Coordinated engineer bookings and guided clients in need of onsite support.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Volunteering at Symbio Wildlife Park & Sydney Wildlife Sydney Zoo
Helensburgh and Sydney
01.2017 - 01.2018
- Prepared and delivered morning and afternoon feeds, cleaned enclosures, and ensured enrichment and completion of all treatments for animals on rotation.
- Executed day-to-day duties with accuracy and efficiency, supporting overall operational effectiveness.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
Education
CERTIFICATE IV VETERINARY NURSING -
07-2022
CAPTIVE ANIMALS CERTIFICATE III -
02-2018
DRIVERS LICENCE -
05-2016
ECO STUDY TOUR OF BORNEO & KOMODO ISLAND -
Skills
- Blood collection
- Veterinary industry knowledge
- Veterinary emergency care
- Regulatory compliance
- Quality assurance
- Inventory management
- Operational planning
- Resource allocation
- Time management
- Emergency response
- Customer relationship management
- Quick decision-making
- Works under pressure
- Independent and team worker
- Team management
- Communication skills
- Assisted with providing compassionate palliative care services for companion animals
- Supported veterinarians and families during end-of-life care appointments
- Monitored animal comfort and wellbeing under veterinary guidance
- Educated clients on aftercare options and memorial products
- Demonstrated empathy, professionalism, and emotional resilience in challenging situations
References
- Symbio Wildlife Park, Primate & Carnivore Keeper - Beth, 0422 929 406
- Vet HQ Double Bay, Hospital coordinator & HR - Kate - 0402 652 315
- Veterinary Specialists of Sydney, Nurse Supervisor - Emma - 0402 849 257
Timeline
Blood Bank Coordinator
Veterinary Specialists of Sydney
09.2024 - Current
ECC & ICU Veterinary Nurse
Veterinary Specalists of Sydney
02.2023 - Current
Vet HQ Double Bay
Double Bay
06.2020 - Current
eNerds IT Company
North Sydney
01.2018 - 01.2019
Volunteering at Symbio Wildlife Park & Sydney Wildlife Sydney Zoo
Helensburgh and Sydney
01.2017 - 01.2018