Samantha Duncan
Casino,NSW
Summary
I currently have part time employment at Casino High School as a Student Learning Support Officer(SLSO) and am seeking more hours and employment doing something i love. The ability to work with students have always been a passion of mine due to the help/encouragement i received through schooling. Outside of work i am a mother of 2 girls, who are both in School. Which who both enjoy being active and spending time with family and friends.
Working in a school setting has allowed me to obtain many certificates, this allows me to have a better understand of a support officer and further my knowledge in what it means to guide students through their schooling years.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Student Support Officer
Casino High School
08.2023 - Current
- Provided resources to support students in achieving career goals.
- Enhanced student support services by implementing innovative strategies and programs.
- Monitored student progress to drive successful academic outcomes.
- Guided students to there full potential.
- Helped student with numeracy and literacy.
- Obtained many certificates to better my understand when working with kids.
Receptionist Administrator
Sails In The Desert
09.2016 - 06.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Checking in and out both domestic and international guests.
- Booked tours for guests.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
St Mary's Catholic College
Casino, NSW11.2015
Skills
Interview Skills Instruction
Cultural Competency
Vocational Problem Identification
Emotional Support
Creativity and Innovation
Student Advocacy
Learning Strategies
Problem-Solving
Relationship Development
Ability to build rapport with students and staff
Certification
Mental Health First Aid 2023
WWCC
Aboriginal Cultural Education 2023
Anti Racism Policy 2023
Child protection awareness 2023
References
- Kristy Freeburn
Occupation: SLSO at Casino High School
Mobile: 0474752831
- Jack Moran Toohey
Occupation: OOHC Caseworker at Ngunya Jarjum Child and Family Network.
Mobile: 0466653882
Email: Jacktoohey43@icloud.com
- Mellie Maslen
Occupation: Teacher at Casino High School (HSIE)
Mobile:0422541032
Email: melmaslen@live.com
Timeline
Student Support Officer
Casino High School
08.2023 - Current
Receptionist Administrator
Sails In The Desert
09.2016 - 06.2017
High School Diploma -
St Mary's Catholic College
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