Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Dwyer

Sunshine Coast

Summary

Dedicated Support Worker with Suncare, skilled in daily living assistance and community integration. Proven ability to enhance client well-being through empathetic communication and meticulous documentation. Successfully advocated for client rights, fostering independence and improving satisfaction. Committed to maintaining a safe environment while promoting emotional support and skill development.

Overview

3
3
years of professional experience

Work History

Support Worker

Suncare
10.2022 - Current
  • Assisted clients with daily living activities to enhance quality of life.
  • Supported implementation of care plans by monitoring client progress and reporting changes.
  • Maintained accurate records of client interactions and care provided for compliance purposes.
  • Collaborated with healthcare teams to provide holistic support tailored to individual needs.
  • Engaged clients in social and recreational activities to promote mental and emotional well-being.
  • Adapted quickly to changing client needs, ensuring responsive and effective support delivery.
  • Learned safety protocols and best practices to maintain a safe environment for clients and staff.
  • Participated in training sessions to develop skills in caregiving techniques and tools used in the field.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
  • Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Implemented behaviour management plans for clients with challenging behaviours, promoting harmonious living environment.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Education

No Degree - Pathology

Western Australia School of Pathology
Brisbane, QLD

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Active listening
  • Mobility support
  • Skill development
  • Community integration
  • Attention to detail
  • Documentation
  • Empathy and patience

Timeline

Support Worker

Suncare
10.2022 - Current

No Degree - Pathology

Western Australia School of Pathology
Samantha Dwyer