Samantha Dwyer
Sunshine Coast
Summary
Dedicated Support Worker with Suncare, skilled in daily living assistance and community integration. Proven ability to enhance client well-being through empathetic communication and meticulous documentation. Successfully advocated for client rights, fostering independence and improving satisfaction. Committed to maintaining a safe environment while promoting emotional support and skill development.
Overview
3
3
years of professional experience
Work History
Support Worker
Suncare
10.2022 - Current
- Assisted clients with daily living activities to enhance quality of life.
- Supported implementation of care plans by monitoring client progress and reporting changes.
- Maintained accurate records of client interactions and care provided for compliance purposes.
- Collaborated with healthcare teams to provide holistic support tailored to individual needs.
- Engaged clients in social and recreational activities to promote mental and emotional well-being.
- Adapted quickly to changing client needs, ensuring responsive and effective support delivery.
- Learned safety protocols and best practices to maintain a safe environment for clients and staff.
- Participated in training sessions to develop skills in caregiving techniques and tools used in the field.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
- Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
- Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Implemented behaviour management plans for clients with challenging behaviours, promoting harmonious living environment.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Education
No Degree - Pathology
Western Australia School of Pathology
Brisbane, QLDSkills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Active listening
- Mobility support
- Skill development
- Community integration
- Attention to detail
- Documentation
- Empathy and patience
Timeline
Support Worker
Suncare
10.2022 - Current
No Degree - Pathology
Western Australia School of Pathology