Operations Coordinator with 4+ years of experience in scheduling management, customer invoicing, and inventory oversight. Known for keeping workflows organized, resolving issues quickly, and supporting smooth daily operations.
Work History
Operations Coordinator
1 Year 10 Months
Mates on the Move | 01.2025 - Current
Coordinated daily moving schedules, aligning crews, equipment, and customer appointments.
Tracked job details, updating records and ensuring accurate service documentation using CRM system.
Communicated with clients to confirm move requirements, timelines, and special instructions.
Monitored workflow changes, adjusting assignments to support smooth field operations.
Supported billing and follow-up tasks, ensuring complete and timely administrative processing.
Organized office communications, keeping operations aligned with customer and crew needs.
Prepared dispatch information for teams, reducing delays and improving route coordination.
Parcel Delivery Driver
1 Year 11 Months
Fast Horse | 01.2023 - 12.2024
Loaded delivery vehicle, organized parcels, and verified route manifests for efficient dispatch.
Navigated assigned routes safely while meeting tight delivery windows and traffic conditions.
Scanned packages, updated delivery status, and maintained accurate tracking records throughout shifts.
Inspected vehicle condition, reported maintenance issues, and ensured road-ready operation before departure.
Optimized route sequencing to reduce delays, improve efficiency, and support on-time service.
Maintained professional customer interactions, secured signatures, and protected package integrity during handoffs.
Administrative Assistant
2 Years 3 Months
Affordable Car Rentals | 10.2020 - 01.2023
Managed customer reservations, contracts, and rental records with strong attention to detail.
Coordinated vehicle availability, scheduling, and dispatch support to maintain smooth daily operations.
Processed invoices, payments, and account entries while ensuring accurate administrative documentation.
Responded to customer inquiries regarding bookings, extensions, and rental policies professionally.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Bar Tender
1 Year 1 Month
Matraville Hotel | 01.2021 - 02.2022
Delivered efficient bar service using POS systems, handling cash, card, and tab transactions accurately.
Prepared beer, wine, and spirits according to venue standards and customer preferences.
Maintained RSA compliance while serving responsibly and monitoring intoxication levels.
Managed stock rotation, restocking, and cellar organisation to support smooth service periods.
Resolved customer requests and complaints professionally, supporting positive guest experiences.