Summary
Overview
Work History
Education
Skills
Websites
Community Service
Accomplishments
Additional Information
COMMENDATION
Timeline
Generic
Samantha Fay Eagle

Samantha Fay Eagle

Cabarita Beach,NSW

Summary

Dynamic and reliable candidate with strong problem-solving and task prioritization skills, ready to tackle challenges and contribute to team success. Goal-oriented professional dedicated to continuous improvement and driving positive business impact, consistently motivating team members to achieve performance goals and business objectives. Extensive experience in event coordination has honed abilities in supervising daily operations, optimizing efficiency, and ensuring cost-effectiveness while maintaining a solid understanding of performance evaluation and ROI measurement. Proven track record in customer service, time management, and effective communication fosters positive relationships that align with organizational goals.

Overview

19
19
years of professional experience

Work History

Warehouse Manager

Jaase
07.2025 - Current
  • Conducting periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaning and maintaining warehouse in compliance with OSHA safety standards.
  • Maintain a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversee upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Event Coordinator & Brand Ambassador/Sales Assistant

Husk Distillers
05.2019 - Current
  • Proficiently managing all facets of external events and sales promotions, including industry tours, quarterly cycle strategy implementation, event budgeting, reporting, coordination, staffing, and execution. Demonstrating exceptional skills in F&B service and effectively handling various all-rounder tasks in a fast-paced environment.
  • Key Responsibilities
  • Manage incoming event requests.
  • Managing and projecting an event calendar (event activations, timelines, meetings, event executing and presentations)
  • Arranging event menus, marketing collateral, national sales team support, administrating CRM (Dynamics 365), cycle execution tracking, coordinating staffing using Deputy, banking.
  • Event delivery at external & internal venues (welcoming guests, monitoring timing, technical back of house duties)
  • Post event reporting – Event summary, feedback to management
  • Weekly and monthly promotional planning & reporting involving and liaising with clientele and accounts department for ordering and event related expenses.
  • Creating and implementing Standard Operating Procedures for new and revised processes, employment contract design and HR documentation.
  • Administration duties- printing, copying, answering, and redirecting phone enquiries, liaising with suppliers, proficient use of Microsoft Office suite, Kounta, OpenTable, Click Up, Acuity Scheduling, Canva and other operating systems/platforms.
  • Achievements
  • Completed University internship under the International Sales Manager (paid intern).
  • Execution of new Product Launch celebrations on & offsite, large scale interstate festivals, on premise events to provide ROI in sales & branding, resourcing regional venues for Brand Ambassador territory to maximise brand awareness & offerings.
  • Created collaborations with other influential brands to promote product & the innovative processes of the company on a national level.

Front of House Host

Pavilions Hotel
11.2018 - 05.2019
  • Responsible for upholding quality standards for the food and beverage (F&B) operations inside of the restaurant, bar & function facility.
  • Key Responsibilities
  • Ensuring prompt order reception and timely fulfillment of customer requests, which may involve serving as a barista or cocktail attendant/bartender, as needed.
  • Possessing comprehensive knowledge of menu offerings, including any updates or promotional initiatives.
  • Maintaining cleanliness, organization, and readiness of service areas.
  • Efficiently handling the accurate settlement of customer accounts.
  • Providing polite and helpful responses to guest inquiries.
  • Assisting with the setup and teardown of both small and large function bookings.
  • Managing operations related to TAB and Keno facilities.
  • Achievements
  • Demonstrated versatility in serving various areas within the hotel, including functions and food & beverage service.
  • Upheld exceptional standards of customer service satisfaction.

Manager & Part Owner

Cabarita Surf Shop
01.2007 - 05.2019
  • Oversee all aspects of retail operations, including inventory management encompassing stock ordering, rotation, and supplier interactions. I maintained stringent budgetary controls while also attending to general retail duties and spearheading surfboard sales.
  • Key Responsibilities
  • Assist the owner in planning and implementing strategies to attract customers- new labels, marketing, promotions, sponsorships & small-scale renovations.
  • Coordinate daily customer service operations (e.g., sales processes, orders, and payments)
  • Track the progress of weekly, monthly, quarterly, and annual objectives, monitor, and maintain store inventory.
  • Utilise Xero, supplier platforms, stakeholder communication, physical labour.
  • Achievements
  • Developed proficient surfing industry & product knowledge.
  • Leadership ability and good people skills, the ability to communicate well and use knowledge and experience to take initiative.
  • Diverse customer service skills to a variety of international & domestic tourists, maintaining a positive profile within the local community.

Assistant Wedding Coordinator

Summergrove Estate & Ardeena Events
06.2016 - 12.2018
  • Assisting the Coordinator in comprehensively executing all aspects of weddings at both venues. From initial consult tours, scheduling, bump in & bump out of external stakeholders, directing all formalities, transportation of guests and managing many other all-rounder tasks.
  • Key Responsibilities
  • Provide highest standards of all wedding related tasks; communication with vendors, bump in & bump out, directing scheduled formalities from beginning to end and doing so in a timely & efficient manner.
  • Food & Beverage service at an exceptional & proficient level.
  • Sales coordination of packages, guest transportation to on-site accommodation, Open Days Exhibition guide, ceremony coordination & setup at both venues.
  • Achievements
  • Australian Bridal Industry Award Winners for Reception Venue, 1st night honeymoon, Function Coordinator & Ceremony Venue from 2016-2018.
  • Proficiency in Microsoft Office Programs, Kounta POS systems, and other Sales & Accounts transactions.
  • Development of core skills to deliver high quality coordination & directing of large & small events.

Education

Diploma - Event Management

Kingscliff TAFE

Certificate IV - Retail Management

Certificate III - Business Administration

Bachelor of Business - Event & Convention Management

Southern Cross University
01.2021

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Inventory management
  • Delegating work
  • Hiring and training
  • Problem-solving
  • Order picking and processing
  • Employee safety
  • Staff supervision
  • Mentoring and training
  • Staff management
  • Warehouse layout optimization
  • Customer care
  • Workflow coordination
  • Team building and leadership
  • Warehouse logistics
  • Heavy lifting
  • Quality assurance
  • Billing and invoicing
  • Proficient in software
  • Supplies inventory
  • Continuous improvement
  • Goal setting
  • Financial tracking
  • Logistics oversight
  • Database management
  • Collaborative teamwork
  • Quality management
  • ERP software
  • Reporting and correspondence
  • Carrier negotiations
  • Interpersonal relationships
  • Vendor relationship management
  • Waste reduction
  • Waste controls
  • Verbal and written communication
  • Database documentation
  • Daily operations management
  • Relationship building
  • Customer service
  • Freight handling
  • Shipment tracking
  • Critical thinking

Websites

Community Service

  • Second Chance for Stacie, Fundraiser Coordinator, 2023, Coordination of sourcing fundraiser items, local musicians, entertainers, breweries & distilleries, clubs & pubs, and many other items to offer $30,000 in prizes. Creating marketing collateral for social media, newspapers, posters, raffle tickets & public speaking opportunities within the community. Currently have successfully raised over $65,000 for Stacie (Anastasia), Elliana, her 5-year-old daughter & partner Matty to have travelled to Dusseldorf Germany to receive advanced medical treatment to help fight Stacie's triple negative multi-centric stage 4 metastatic breast cancer diagnosis just after her 30th Birthday in 2022.
  • Hope for Harper, Fundraiser Coordinator, Kingscliff, 2022-04, Coordination of sourcing fundraiser items, local musicians, entertainers, breweries & distilleries, and many other items to offer $20,000 in prizes. Creating marketing collateral for social media, newspapers, posters, raffle tickets & public speaking opportunities within the community. Successfully raised $52,000 for Harper Loadsman & her family during their journey of her receiving a lifesaving liver transplant., Commonwealth Games Gold Coast 2018 Volunteer | Games Family Assistant, Opening & Closing Ceremony, Australian Transplant Games Gold Coast 2018 Volunteer | All-rounder & Medal Presenter, Pan Pacific Master Games Gold Coast 2018 Volunteer | Registration Administrator, VELG Training Conference Gold Coast 2016 Volunteer | Keynote Speaker

Accomplishments

Successful completion of multiple fund raising events, collectively over $500,00.

Additional Information

Enjoy travel, meeting new people, cooking, helping others,

COMMENDATION

  • “Sammi’s strength is being open to learning new concepts and is a fast learner. Tenacity and brings great emotional energy to the team Adaptability to change - Able to work towards different outcomes and targets as required Team Player Good knowledge in planning organizing and leading company events and trade shows, these were executed on point every time to the delight of our clientele.
  • It was a pleasure working with Sammi, in 14 weeks Sammi has learnt and grown so much in the role and has become a great asset to me and my sales team. Sammi has the right attitude and with continued focus on her end goals I have no doubt that Sammi will have a successful career in the industry. Well done, Sammi, I wish you all the best and know you will be a great asset to any company in your field of expertise.”
  • Paul Proctor National Sales Manager | Husk Distillers

Timeline

Warehouse Manager

Jaase
07.2025 - Current

Event Coordinator & Brand Ambassador/Sales Assistant

Husk Distillers
05.2019 - Current

Front of House Host

Pavilions Hotel
11.2018 - 05.2019

Assistant Wedding Coordinator

Summergrove Estate & Ardeena Events
06.2016 - 12.2018

Manager & Part Owner

Cabarita Surf Shop
01.2007 - 05.2019

Diploma - Event Management

Kingscliff TAFE

Certificate IV - Retail Management

Certificate III - Business Administration

Bachelor of Business - Event & Convention Management

Southern Cross University

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Samantha Fay Eagle