SAMANTHA FRANCIS
Frankston,VIC
Overview
10
10
years of professional experience
Work History
Online Fitness Coach
Lionstone Physiques
01.2021 - Current
- Working with 20+ clients to achieve their fitness goals and results.
- Creating programs, nutritional advice, fitness related information to clients
- Check ins, conversing with clients daily via documentation and online programs
- Online personal training through videos & zoom programs to keep clients on track and prevent injury.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Social Media management and exposure within industry
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
Buying Assistant
Mulgrave, Kmart
09.2019 - 12.2020
- Assist the buyer with daily tasks - running reports
- Trend Forecasting - staying ahead of trends and working with Design on Product
- Development
- Working with Local & International suppliers
- Working with national brands/suppliers
- Catering to suppliers enquiries, product development, requests, needs
- Sample management
- Product development - through China (KAS Asia), Design teams
Assistant Buyer
Richmond Platypus Shoes - Accent Group
09.2018 - 09.2019
- Assist the buyer with daily tasks - running reports
- Processed purchase orders and invoices in accordance with company procedures..
- Established relationships with suppliers to support access to latest product information and pricing.
- Ownership of all administration areas of the role
- Assisting the buyer with range buys for external/internal suppliers
- Manually creating purchase orders through the system AP21 implementing extreme attention to detail to ensure accuracy
- Playing a significant role in increasing sales & profit within the business
- Having extensive knowledge of all product within my portfolio, working closely with E- commerce, Marketing & Production teams
Instore Visual Merchandiser/Store Keyholder
Nixon
12.2016 - 10.2018
- Management of a team/authorisation - overall supervision of the store daily
- Responsible for daily tasks
- Training new employees of the company
- Meeting deadlines efficiently
- Attention to detail
- Opening and closing of store
- VM moves each week
- Expressing exceptional customer service, which includes building a rapport with the customers, finding the customers exact needs, as well as conducting refunds/exchanges, exceptional use of POS
- Banking and cash handling
Front of House/Gym Receptionist
Powerhouse Gym
04.2018 - 09.2018
- Responsible for providing excellent customer service, to new and existing members of the gym
- Responsible for all memberships - new and existing
- administration requirements of the gym
- Responsible for incoming calls (Reception)
- General tidiness of gym
- Responsible for the Stocktakes of product and apparel/merchandise
- Opening/closing gym
- banking and cash handling
Store Manager
Neverland Store
11.2015 - 01.2017
Receptionist / Executive Assistant, Chief Operating Officer
Stockdale & Leggo PTY LTD Corporate
01.2015 - 11.2015
Sales Assistant
Ozmosis, Watergardens, Taylors Lakes
09.2013 - 01.2015
Education
Origins Institute
Melbourne, VIC2023
Origins Institute
Melbourne, VIC2023
Origins Institute
Melbourne, VIC2023
Ceritifcate 3 & 4 Fitness -
VAST FITNESS ACADAMY
2021
Diploma of Visual Merchandising - Graduate - undefined
RMIT UNIVERSITY
2018
Certificate III in Sports & Recreation -
Victoria University
2013
Skills
- Great communication skills/customer service
- Team Orientated personality
- Punctual/Competent
- Attention to detail
- Fast learner/passion to succeed
- Goal Orientated
- Strong work ethic/initiative
- Ability to solve problems fast
- Adapts easily & willingly to change
- Reporting/meeting expected deadlines
- Social Media Skills
REFERENCES
AVAILABLE UPON REQUEST
Timeline
Online Fitness Coach
Lionstone Physiques
01.2021 - Current
Buying Assistant
Mulgrave, Kmart
09.2019 - 12.2020
Assistant Buyer
Richmond Platypus Shoes - Accent Group
09.2018 - 09.2019
Front of House/Gym Receptionist
Powerhouse Gym
04.2018 - 09.2018
Instore Visual Merchandiser/Store Keyholder
Nixon
12.2016 - 10.2018
Store Manager
Neverland Store
11.2015 - 01.2017
Receptionist / Executive Assistant, Chief Operating Officer
Stockdale & Leggo PTY LTD Corporate
01.2015 - 11.2015
Sales Assistant
Ozmosis, Watergardens, Taylors Lakes
09.2013 - 01.2015
Origins Institute
Origins Institute
Origins Institute
Ceritifcate 3 & 4 Fitness -
VAST FITNESS ACADAMY
Diploma of Visual Merchandising - Graduate - undefined
RMIT UNIVERSITY
Certificate III in Sports & Recreation -
Victoria University