Samantha Fuller
Cronulla
Summary
Expert in office management and customer service, I streamlined operations and improved communication, ensuring confidentiality and accuracy in financial records. Successfully coordinated recruitment and onboarding, contributing to a cohesive work environment and operational excellence.
Highly dependable, ethical and reliable support specialist and leader that blends advanced organisational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilises organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
10
10
years of professional experience
Work History
Office Manager
Waratah Air Conditioning Services Pty Ltd
01.2016 - Current
- Supported daily office operations through effective scheduling and communication.
- Learned office management software to streamline task completion and communication.
- Contributed to a positive work environment by fostering team collaboration and support.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Coordinated meetings by managing calendars and preparing necessary materials.
Education
Bachelor of Commerce - Management
University of Wollongong
Wollongong, NSW10-2023
High School Diploma -
Inaburra School
Bangor, NSW11-2017
Skills
- Customer service
- Office management
- Organizational skills
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Account reconciliation
- Staff management
- Employee supervision
- Human resources
- Staff hiring
- Employee training
Timeline
Office Manager
Waratah Air Conditioning Services Pty Ltd
01.2016 - Current
Bachelor of Commerce - Management
University of Wollongong
High School Diploma -
Inaburra School
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