Summary
Overview
Work History
Education
Skills
Accomplishments
Retailskills
Professionalattributes
Volunteerroles
References
Training
Timeline
Generic
SAMANTHA GOODCHILD

SAMANTHA GOODCHILD

Koondoola,WA

Summary

Motivated to maintain customer satisfaction and contribute to company success by establishing rapport with customers. Detail-oriented team player with strong organizational skills. With the ability to handle multiple projects simultaneously with a high degree of accuracy. I am a Hardworking and passionate job seeker ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Revlon Counter Manager

MYER
09.2022 - Current
  • Set daily and weekly targets, order testers, build rapport with customers, manager a team and rosters, monthly and weekly reports, merchandise counter, meet targets, sell products and services

Estee Lauder Counter Manager

MYER
09.2021 - 09.2022
  • Set daily and weekly targets, order testers, build rapport with customers, manager a team and rosters, monthly and weekly reports, merchandise counter, meet targets, sell products and services

Revlon Counter Manager

Myer
03.2020 - 09.2021
  • Manager rosters and team, set daily targets, monthly and weekly figures, merchandise counter, customer service, meet targets, receive and put stock away, apply and demonstrate makeup

Revlon Sales Assistant and Promotional Makeup-artist

Myer
11.2019 - 03.2020
  • Duties: customer service, meet targets, receive and put stock away, apply and demonstrate makeup

Casual Personal Care

Myer
10.2018 - 11.2019
  • Duties: Customer Service, Achieve goals and sales, Receive and put away stock, stock markdowns.

Makeup ARTIST/SALES ASSISTANT

Napoleon Perdis
12.2014 - 12.2015
  • Duties: Customer service; product matching/advice; apply/demonstrate makeup; link and upselling; achieve set sales targets; record sales information; manage budgets; stock control/stocktake and safe use of cleaning chemicals/products.

SALES ASSISTANT/BEAUTY ADVISOR

Priceline
10.2012 - 03.2014
  • Duties: Customer service; product matching/cosmetics advice, sales, link and up-selling; merchandising; stock control/stocktake; design promotions for marquee events, including wasplash applications, apply and demonstrate make-up and ensure area remains hazard-free.

SALES ASSISTANT

Sunglass Junction
07.2010 - 03.2012
  • Duties: Customer service; achieve daily sales targets; merchandising; stock control/stocktake; staff sales training/induction training, open and closing procedures including banking, record and balance transactions, recordkeeping and input of data to MYOB and UNIBASE.

Education

Certificate III - Animal Welfare

Applied Vocational Training
Perth, WA
08.2025

Certificate III in Business -

01.2018

Responsible service of alcohol [RSA] -

01.2014

Year 10 Certificate -

01.2010

Skills

  • Customer Assistance
  • Customer Engagement
  • Inventory counting
  • Product Knowledge
  • Staff Management
  • Stock replenishment
  • Merchandise Display
  • Event Planning
  • Product Merchandising
  • Sales processing
  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service

Accomplishments

  • Recognised volunteer for the RSPCA, showing compassion to homeless animals
  • Key Makeup Artist for photoshoot for catalogue for Velvet Sparrow Fashion label
  • Recognised as Sunglass Junction Best Seller

Retailskills

  • Store management: Manage all element of the retail store including merchandising, store promotions and staff management
  • Product knowledge: Identify the needs of the customer and through the use of sales techniques cross-match and upsell products, to reach company targets

Professionalattributes

  • Enthusiastic Team Member
  • Occupational Health and Safety Awareness
  • Works to meet deadlines
  • Proficient Computer Skills (MS Office, MYOB, Unibase, Email and Internet)
  • Time Management
  • Excellent Written and Oral Communication

Volunteerroles

RSPCA CAT ENRICHMENT OFFICER & ADMIN ASSISTANT, 01/2016, 08/2017, General administration, manage database, participate at events, social media posting, behavioural reporting/correction, kitten training, socialisation and cat development

References

  • Rosa Papa, Counter Manager Personal Care, 0434953234
  • Mel Brown, Natio Merchandiser, 0424235399

Training

  • Certificate of attainment in tinting, waxing, tanning and reflexology, AUSTRALIAN COLLEGE OF BEAUTY THERAPY, 2017
  • Certificate of Accreditation of Makeup Master Class, PRICELINE, 2013
  • Diploma Of Specialist Makeup, AUSTRALIAN COLLEGE OF BEAUTY THERAPY, 2012
  • Lauren Wood Makeup Industry Recognised Certificate, further info available, 2012

Timeline

Revlon Counter Manager

MYER
09.2022 - Current

Estee Lauder Counter Manager

MYER
09.2021 - 09.2022

Revlon Counter Manager

Myer
03.2020 - 09.2021

Revlon Sales Assistant and Promotional Makeup-artist

Myer
11.2019 - 03.2020

Casual Personal Care

Myer
10.2018 - 11.2019

Makeup ARTIST/SALES ASSISTANT

Napoleon Perdis
12.2014 - 12.2015

SALES ASSISTANT/BEAUTY ADVISOR

Priceline
10.2012 - 03.2014

SALES ASSISTANT

Sunglass Junction
07.2010 - 03.2012

Certificate III - Animal Welfare

Applied Vocational Training

Certificate III in Business -

Responsible service of alcohol [RSA] -

Year 10 Certificate -

SAMANTHA GOODCHILD