Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Monica Darakis

Summary

Reliable Utility dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Utility

Compass Group
03.2023 - Current
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.

Food and Beverage Attendant

The Wallaby Hotel
11.2018 - 03.2023
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Trained new staff members on company policies and procedures.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Processed payments and provided receipts to establish proof of transaction.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Food and Beverage Attendant

The Wattle Hotel
04.2016 - 03.2018
  • Engaged in suggestive selling and other sales techniques.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and provided menus upon arrival to dining room.
  • Provided attentive service and proactively assessed guest needs.

Skills

  • Ordering Cleaning Supplies
  • Cleaning Bathrooms
  • Folding Clean Laundry
  • Dish Preparation
  • Health and Safety Compliance
  • Surface Sanitizing
  • Hazardous Chemical Training

Certification

Responsible service of alcohol

Responsible service of gaming '

Certificate IV in business

Covid safe work training

Occupational first aid skills set

References

Brian Hennessy 0456238538

Contract superintendent- Santos


Mark Westaway 0452050515

Hotel Manager- The Wallaby Hotel

Timeline

Utility

Compass Group
03.2023 - Current

Food and Beverage Attendant

The Wallaby Hotel
11.2018 - 03.2023

Food and Beverage Attendant

The Wattle Hotel
04.2016 - 03.2018

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Monica Darakis