Samantha Harris
Running And Managing My Household
Noble Park
Summary
Proven leader with a track record of enhancing team productivity and efficiency at Global Spa Development. Expert in adaptive leadership and standard operating procedures, I have successfully implemented lean manufacturing principles, boosting assembly line performance. Skilled in team management and production scheduling, I foster collaborative environments, driving significant improvements in operational outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assembly Line Leader
Global Spa Development
01.2022 - 12.2023
- Enhanced assembly line efficiency by implementing lean manufacturing principles and streamlining processes.
- Managed cross-functional teams, ensuring smooth communication between departments for seamless production flow.
- Liaised with upper management regarding operational challenges, proposing viable solutions to optimize overall assembly line performance.
- Assisted with employee training programs to develop skilled workers capable of handling complex tasks efficiently.
- Reduced production downtime by coordinating preventive maintenance schedules and overseeing swift repairs.
- Boosted employee morale by fostering a collaborative work environment and providing opportunities for professional growth.
- Built relationships with customers and managed accounts to drive revenue and profit.
Team Leader
Diggers Services Club
03.2020 - 03.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Created and managed project plans, timelines and budgets.
- Frequently inspected production area to verify proper equipment operation.
Cashier Team Lead
Hungry Jack's
01.2000 - 12.2021
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Supervisor in Training
The Motorized Gate Company
06.2018 - 03.2020
- Maximized output by optimizing resource allocation and scheduling tasks strategically.
- Collaborated with other departments to achieve company-wide goals and objectives efficiently.
- Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
- Increased customer satisfaction with effective communication and timely resolution of issues.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
Team Leader
SnapLogic
02.2017 - 01.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Frequently inspected production area to verify proper equipment operation.
Waitress Trainer
Paciffic Coast Staffing
01.2005 - 01.2008
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Worked with vendors to customize courseware to accommodate business needs.
- Developed job-specific competencies and performance standards.
Education
No Degree - Contruction
Work Co
Dandenong, VIC 04.2001 -
Skills
Team Management
Certification
Certified career, [clayton- [aged care
Timeline
Certified career, [clayton- [aged care
03-2024
Assembly Line Leader
Global Spa Development
01.2022 - 12.2023
Team Leader
Diggers Services Club
03.2020 - 03.2022
Supervisor in Training
The Motorized Gate Company
06.2018 - 03.2020
Team Leader
SnapLogic
02.2017 - 01.2018
Waitress Trainer
Paciffic Coast Staffing
01.2005 - 01.2008
No Degree - Contruction
Work Co
04.2001 -
Cashier Team Lead
Hungry Jack's
01.2000 - 12.2021
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