Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samantha Harris

Hobart

Summary

Dynamic and results-driven professional with experience as an Assistant Store Manager at Chemist Warehouse, recognized for exceptional customer service and team building. Skilled in problem-solving and visual merchandising, I thrive in fast-paced environments, ensuring high customer satisfaction and fostering collaborative teamwork. Eager to leverage my communication skills and dedication to excellence in new challenges.

Overview

15
15
years of professional experience

Work History

Assistant Store Manager

Chemist warehouse
Hobart
11.2012 - Current
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.

Data Entry Intern

Medicare
Hobart
01.2010 - 11.2012
  • Identified, corrected, and reported data entry errors.
  • Prepared source data by compiling necessary documents, files and information at start of each new project.
  • Assisted with other clerical duties such as photocopying, scanning, faxing, sorting mail.
  • Maintained database by entering new and updated customer and account information.
  • Maintained a high level of confidentiality while handling sensitive information.
  • Translated written documentation and notes into emails and other types of correspondence.
  • Obtained scanned records and uploaded into company databases.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.

Education

Rokeby High School
Hobart, TAS
12-1992

Skills

  • Willingness to learn
  • Customer service
  • Team building
  • Communication skills
  • Visual merchandising
  • Time management
  • Multitasking Abilities
  • Problem solving

Accomplishments

  • In 2021, I won an award for Tasmanian Pharmacist Assistant of the Year in recognition of outstanding efforts

Timeline

Assistant Store Manager

Chemist warehouse
11.2012 - Current

Data Entry Intern

Medicare
01.2010 - 11.2012

Rokeby High School

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Samantha Harris