Samantha Harvey
Sheidow Park,Australia
Summary
Dynamic and results-driven professional with extensive experience at SA Health, excelling in customer service and hygiene standards. Proven ability to enhance patient comfort and maintain cleanliness in high-pressure environments. Strong teamwork and communication skills, complemented by expertise in cash handling and POS systems, ensuring efficient operations and exceptional service delivery.
Overview
14
14
years of professional experience
Work History
Service Assistant
SA Health
03.2023 - 10.2025
- Maintained hygiene and infection control standards to ensure patient safety
- Assisted with patient comfort and coordinated ward support tasks
- Supported healthcare staff across departments to enhance patient care
- Worked collaboratively with nurses and medical staff
Cleaner
Bunnings City Hub
Adelaide
10.2023 - 01.2024
- Ensured cleanliness in high traffic retail environment, enhancing customer experience
- Operated commercial floor scrubber and sweeper machines to uphold safety and hygiene standards
- Cleaned bathrooms and staff facilities
- Quickly responded to spills and hazards, mitigating risks and maintaining safety
- Worked efficiently around customers and store staff
Domestic House Cleaner
Clean Advice
08.2019 - 09.2021
- Executed comprehensive cleaning of kitchens and bathrooms, enhancing overall home hygiene
- Conducted routine inspections and maintained strict cleaning protocols to ensure consistent quality
- Established strong rapport with regular clients, fostering loyalty and repeat business
Sales Assistant
Honey Birdette
03.2019 - 07.2019
- Met personal and store KPI targets to drive sales performance
- Provided exceptional customer service to enhance shopping experience
- Maintained store presentation and merchandising
- Managed cash handling and supported store opening and closing procedures
Cleaner & Trolley Collector
Coles Services
06.2017 - 03.2019
- Ensured store cleanliness, including bakery and deli sanitation, to enhance customer experience
- Collected and organized trolleys to facilitate easy customer access
- Promoted safe store operations by adhering to safety protocols
Cashier / Barista
OTR - Peregrine Corporation
01.2015 - 09.2016
- Prepared high-quality coffee and beverages to enhance customer satisfaction
- Delivered prompt customer service to ensure a positive shopping experience
- Processed cash and EFTPOS transactions accurately to maintain financial integrity
- Restocked products and cleaned store areas
Bar Attendant / Waitress
Ails & Live on Light Square
10.2011 - 12.2014
- Delivered prompt food and beverage service to ensure guest satisfaction
- Crafted and served customized drinks to enhance customer experience
- Coordinated with kitchen and security teams to maintain smooth service operations
Education
Certificate II -
Commercial Cookery
Skills
- Food & Beverage Service
- Customer Service Excellence
- Cash handling
- Inventory Management
- Sanitation Protocols
- Retail & Sales Performance
- Time management
- Workplace Safety Awareness
- Problem Solving
- Team collaboration
References
- Lisa Grillet, Area Manager, Bunnings, 0473 071 936, Lisa.Grillett@city-holdings.com.au
- Karen Inkster, Colleague, Bunnings City Hub, 0475 626 906, karenink66@gmail.com
- Sarah McMahon, Supervisor, SA Health, 0403 695 872
- Andrew Kemp, Colleague, SA Health, 0438 196 636
- Melanie Linder, Manager, Honey Birdette, 0405 844 405
Timeline
Cleaner
Bunnings City Hub
10.2023 - 01.2024
Service Assistant
SA Health
03.2023 - 10.2025
Domestic House Cleaner
Clean Advice
08.2019 - 09.2021
Sales Assistant
Honey Birdette
03.2019 - 07.2019
Cleaner & Trolley Collector
Coles Services
06.2017 - 03.2019
Cashier / Barista
OTR - Peregrine Corporation
01.2015 - 09.2016
Bar Attendant / Waitress
Ails & Live on Light Square
10.2011 - 12.2014
Certificate II -
Commercial Cookery