Samantha Hill
Menai,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
5 White Street Surgery
04.2023 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Confirm appointments, communicate with patients, and updated patient records as needed.
Assistant Restaurant Manager
Grill'd
01.2016 - 04.2023
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Led team of 20-30 members while providing exceptional customer service.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma -
Engadine High School
Sydney, NSW2016
Skills
- Complaint resolution
- Account management
- Adaptability
- Fast learner
- Organization skills
- Time Management
- Adaptability
- Fast learner
Certification
- Certificate III in Hospitality
- Responsible Service of Alcohol
- First Aid
- Food Safety Supervisor
References
Rose Mead-Moore
Assistant Restaurant Manager
0468 682 352
Katherine Lara
Practice Manager
0410 399 899
Timeline
Receptionist
5 White Street Surgery
04.2023 - Current
Assistant Restaurant Manager
Grill'd
01.2016 - 04.2023
High School Diploma -
Engadine High School
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