Samantha Holder
Woolgoolga,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Accounting Clerk
Jumbo Removals
04.2016 - Current
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed accounts payable and receivables and payroll.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using [Software].
Pharmacy Assistant
Woolgoolga Coastal Chemist
11.2019 - 07.2020
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
Retail Sales Assistant
Early Settlers
05.2018 - 10.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Located merchandise across various stores to address customer needs.
Education
Interior Design - Interior Design
Interior Design Institute of Australia
Online07.2018
Certificate IV - Administration Services
Tafe NSW
Online06.2014
High School Diploma -
Coffs Harbour Christian Community School
Bonville, NSW11.2008
Skills
- Digital Databases
- Payment Processing
- Stocking and Replenishing
- Till Counting
- Effective Customer Communication
- Store Opening and Closing
- POS Transactions
- Cash Handling
- Product and Service Sales
- POS Inventory System Operation
- Order Tracking
- Excellent Written and Verbal Communication
Timeline
Pharmacy Assistant
Woolgoolga Coastal Chemist
11.2019 - 07.2020
Retail Sales Assistant
Early Settlers
05.2018 - 10.2019
Accounting Clerk
Jumbo Removals
04.2016 - Current
Interior Design - Interior Design
Interior Design Institute of Australia
Certificate IV - Administration Services
Tafe NSW
High School Diploma -
Coffs Harbour Christian Community School
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