Samantha Irving

Samantha maintains consistently high quality and productivity results. This can be attributed not only to Sam’s excellent people skills but to her motivation and drive to be a high performer. Providing a service that is focused on both the client and agency needs is a priority for Sam and this is displayed through her ability to follow procedure protocol, arrive at work on time and adhere to her roster while she is here. Samantha always displays role model behaviors, and she is highly respected by her peers. She is often a go to person for advice and direction. Samantha is an energetic and enthusiastic worker, with strong people and time management skills that thrives in a fast-paced dynamic environment.

• Finalist in ATA Awards Contact Centre Professional for QLD region, 2014
• Nominee for workplace ‘Ideas into Action’ Award, 2015
• Above & Beyond Awards nominee – ‘Empower People’, 2016
• Above & Beyond Award nominee – ‘Customers First’, 2017

• Andrea Petrou, Team Leader, Andrea.Petrou@smartservice.qld.gov.au
• Sue Clarke, Manager, Koongoora Women’s Refuge Inc, 3299 2441