Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Samantha-Jo  Stone

Samantha-Jo Stone

One Mile,QLD

Summary

I am a positive, enthusiastic and happy person. I like to timely and productively do my job. I like to go above and beyond for my clients and ensuring all care needs are being met, that I am doing my job correctly and efficiently and I am meeting all workplace health and safety requirements and following policies and procedures correctly.

I also like to ensure my clients have the best support and response from me. It important to me to maintain clients and to have ongoing clientele.

Overview

5
5
years of professional experience

Work History

Receptionist

Harcourts Real Estate
01.2012 - 01.2013
  • Remained alert to problems or health issues of clients and competently responded.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and assisted residents through individual service plans.
  • Scheduled and accompanied clients to medical appointments.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Used Software and Software to maintain records of services performed and apparent condition of patients.

Aged Care Worker

Carramar
01.2009 - 01.2012

Aged Care Worker

Bupa Aged Care
01.2007 - 11.2007

Education

Year 12 - Certificate III in Business Administration

Pacific Pines State High School
Pacific Pines, QLD
10.2006

Skills

  • Greet Guests
  • Sorting and Labeling
  • Accounting Techniques
  • Time Management
  • Business Administration
  • Multi-Line Telephone Systems
  • Mail Handling
  • Document Control
  • Customer Service
  • Database Administration
  • Telephone Skills
  • Process Payments
  • Staff Management
  • Customer and Client Relations
  • Verbal and Written Communication
  • Security Monitoring
  • Data Inputting
  • Microsoft Windows
  • Facility Safety
  • Reminder Calls
  • Email Software
  • Performance Improvement
  • Microsoft Excel
  • Organization Skills
  • Organization and Efficiency
  • Strategic Planning
  • Appointment Scheduling Software
  • Office Administration
  • Social Perceptiveness
  • Critical Thinking
  • Reception Desk Management
  • Active Listening
  • ADLs Assistance
  • Direct Patient Care
  • Medical Reminders
  • Behavior Redirection
  • Records Maintenance
  • Medication Administration
  • Grocery Shopping
  • Vital Signs Management
  • Case Management
  • Care Plan Assessment
  • Patient and Caregiver Education
  • General Housekeeping
  • Mobility Support
  • First Aid and Safety
  • Illness Adaptation
  • Community Integration
  • Progress Documentation
  • EMR Systems
  • Quality Program Protocols
  • Companionship and Emotional Support
  • Client Documentation
  • Dental Care
  • Supporting Daily Living Needs
  • Patient Care
  • Household Chores
  • Housekeeping Duties
  • Protein Handling
  • Interdisciplinary Care
  • Household Management
  • COVID-19 Safety Policies
  • Ironing Clothing
  • Respectful and Compassionate
  • Status Updates
  • Emergency Care
  • Dependable and Responsible
  • Multitasking and Organization
  • Bedsore Prevention
  • Verbal and Written Communication Skills
  • PPE Usage
  • Medical Office Administration
  • Dining Room Support
  • Word Processing
  • Meal Assistance
  • Clinical Quality Program Standards
  • Heavy Lifting
  • Knowledge of State Regulations
  • Meal Planning and Preparation
  • Client Transportation
  • Patient Assessments
  • Complex Problem-Solving
  • Patient Management
  • Plates Presentation
  • Strong Ethics
  • Community Activities
  • Medical Records Management
  • Hoyer Lifting Equipment
  • Ambulating Patients
  • Compassionate Communication
  • Individualized Service Plans

Timeline

Receptionist

Harcourts Real Estate
01.2012 - 01.2013

Aged Care Worker

Carramar
01.2009 - 01.2012

Aged Care Worker

Bupa Aged Care
01.2007 - 11.2007

Year 12 - Certificate III in Business Administration

Pacific Pines State High School
Samantha-Jo Stone