Samantha Jonsson
East Ballina,NSW
Summary
With 28 years of experience working in the aged care and disability sector, I've led transformative projects and empowered individuals through complex case management and innovative education methods. My expertise blends excellent computer skills with emotional intelligence, driving quality improvements and fostering significant advancements in care practices and learner engagement.
I am passionate about sharing my work life experiences and knowledge through teaching and inspiring learners.
Overview
12
12
years of professional experience
Work History
Dementia Consultant
Hammond Care: Dementia Support Australia
01.2023 - Current
- Support families, caregivers and clinical staff to understand how dementia impacts each individual.
- Equip carers and clinicians to prevent and respond to behaviour changes through modelling, coaching, and development of resources including behaviour support planning.
- Synthesise information, through observation and written documentation to provide recommendations that are relationship centred and informed by evidence-based best practice.
- Author of reports that are contextualised to individual situations and people, that effect change on the ground and improve quality of life of people living with dementia and their carers.
- Undertake a range of assessments that help to understand the holistic experience of the person and their carer network.
- Work in partnership with the broader Dementia Support Australia to build capability across home and aged care sectors. Including working remotely and travelling nationally to provide support and education.
- Currently leading a project trialling a new model of support for people living with dementia in the community and their support network. Findings of this project may shape future service delivery for the Australian community.
Homelessness Hoarding and Squalor Manager
Hammond Care
01.2021 - Current
- Provided CHSP entry-level support services to vulnerable older people experiencing homelessness or living in hoarder/squalor environments.
- Management of complex cases which included supporting people experiencing mental health conditions, substance use disorders, dementia and other comorbidities.
- Rapid early response interventions and ongoing strategies and navigations of support systems to prevent relapse situations.
- Holistic approaches to develop rapport and a trusting professional relationship with clients and their carers.
- Addressing and presenting education sessions to community organisations in regard to people experiencing homelessness and hoarder and squalor situations in their communities.
- Intensive therapeutic care provided; including counselling, implementation of strategies, management of other stakeholders involved and links to other services.
Behaviour Support Practitioner
Aruma
01.2020 - 01.2021
- Accredited Behaviour Support Practitioner with the NDIS.
- Assessed behaviours of concern, restrictive practices, and when people were at risk of harm. Documented and reported such practices to the Quality and Safeguard Commission and NSW Family and Community Services.
- Author of Positive Behaviour Support Plans, interim and comprehensive plans.
- Managed multiple caseloads including complex case management for vulnerable and disadvantaged people of all ages.
- Knowledge of numerous complex diagnosis and what health care and resources would advocate and uphold positive outcomes for each unique client.
- Training, education and mentoring staff, carers and other support stakeholders.
RTO Trainer and Assessor
Aruma
01.2018 - 01.2020
- Trainer and assessor teaching Certificate III in Individualised Support, Certificate IV in Disabilities, Diploma in Disabilities and Dementia Care.
- Develop, prepare, deliver, assess, and evaluate qualifications to ensure quality training and assessment for learners to ensure they met RTO compliance requirements (Australian Qualification Training Framework and state registration and funding bodies) and learner completion rate target.
- Support learners to be passionate about their learning journey and complete their course based on their Training Plans and course schedules.
- Conduct competency assessments both on and off the job, within the field of expertise.
- Remodeling the course structure and education delivery during COVID-19, following Training Package and industry requirements.
- Maintain regular contact with learners and supervisors and monitored progress, ensuring student and employer satisfaction benchmarks were met.
- Consult with the RTO Manager regarding learner welfare, attendance, and course progress.
- Shaped the future for learners transforming their passions into careers. Using my life experiences and knowledge of a sector I am so dedicated to and eager to share with others.
Managerial Position Quality of Life Therapist
Baptist Care Aged Care Residential Facility
01.2013 - 01.2018
- An inspiring leader, mentoring and educating staff, implementing person-centered care plans.
- Designed and managed the Memory Care Wing (dementia-specific wing).
- Conducted staff interviews, orientation, and staff appraisals to maximise their potential and guide them toward self-improvement.
- Provided oversight and guidance to staff to allow for work to be gratifying and rewarding.
- Implemented new projects, strategies, and care models in line with the Aged Care Quality Standards to ensure continuous quality improvement.
- Reviewed individualised care plans, coordinated care conferences, and initiated required assessments regarding clients' acquired needs and preferences.
- Educated formal/informal carers, staff, schools, and volunteers on dementia and the aging process.
- On the quality of life team for Baptist Care in Sydney; designing programs to enhance and positively transform the lives of the ageing population and people living with dementia.
- Managed a project on music therapy and people living with dementia that received an Australian Government Australian Aged Care Quality Agency Better Practice Award.
- Managed a palliative care team fostering holistic and dignified practices.
Education
Bachelor of Dementia Care -
University of Tasmania
Hobart, TAS08.2019
Certificate IV - Training And Assessment TAE40116
Queensland Training Association ILearn ECollege
Southport QLD04.2021
Certificate IV - In Disabilities
Aruma
Southport, QLD01.2020
Certificate IV - Community Services
TAFE
Ballina, NSW06.2005
Certificate III - Individual Support
Aruma
Southport, QLD08.2020
Certificate III - Community Services And Health
Kings International College
Lismore, NSW02.1999
Statement of Attainment - Medication Assistance Skill Set
TAFE
Ballina, NSW06.2015
Certificate - Mental Health First Aid
Mental Health First Aid Australia
Lismore, NSW06.2022
First Aid Certificate
Red Cross
08.2022
Skills
- Complex case management
- Excellent computer and time management skills
- Dedicated and passionate about delivering education to improve the quality of lives of others
- Engaging, motivating, and inspiring learners through my teaching methods
- Management and leadership experience
- Interpersonal communication skills and emotional intelligence
Timeline
Dementia Consultant
Hammond Care: Dementia Support Australia
01.2023 - Current
Homelessness Hoarding and Squalor Manager
Hammond Care
01.2021 - Current
Behaviour Support Practitioner
Aruma
01.2020 - 01.2021
RTO Trainer and Assessor
Aruma
01.2018 - 01.2020
Managerial Position Quality of Life Therapist
Baptist Care Aged Care Residential Facility
01.2013 - 01.2018
Bachelor of Dementia Care -
University of Tasmania
Certificate IV - Training And Assessment TAE40116
Queensland Training Association ILearn ECollege
Certificate IV - In Disabilities
Aruma
Certificate IV - Community Services
TAFE
Certificate III - Individual Support
Aruma
Certificate III - Community Services And Health
Kings International College
Statement of Attainment - Medication Assistance Skill Set
TAFE
Certificate - Mental Health First Aid
Mental Health First Aid Australia
First Aid Certificate
Red Cross
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