Sidharth Shiby
Hilbert,Australia
Summary
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Overview
8
8
years of professional experience
Work History
Support Worker
Mable
06.2023 - Current
- Assisting people to perform important daily activities
- Facilitating daily personal hygiene and dressing tasks
- Performing home based tasks such as food preparation and housework
- Undertaking tasks outside the home such as shopping
- Ensuring a varied program of social activities
- Providing emotional support and friend
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their well-being.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Bus Driver
Path Transit
10.2022 - 10.2023
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Communicated regularly with central dispatch teams to report delays and route changes.
Courier Contractor
Western Australia
02.2018 - 05.2020
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
Courier Contractor/Driver
Fox-line Courier
05.2017 - 01.2018
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Education
Diploma - Counseling
All Training Colleges Australia
Perth, WA05-2024
Master - Hospitality Management
ECU Australia
Western, Australia06-2020
Bachelor Degree - Business And Administration
MG University
Kerla, South India03-2016
High School Diploma -
Kallara
Kerla, South India11-2011
Skills
- Fleet management
- Operations and logistics
- Counseling
- Mental health support
- Daily living support
- Housekeeping tasks
- Emotional support
Highestlevelofeducation
Masters Degree
Eligibletowork
Australia
Timeline
Support Worker
Mable
06.2023 - Current
Bus Driver
Path Transit
10.2022 - 10.2023
Courier Contractor
Western Australia
02.2018 - 05.2020
Courier Contractor/Driver
Fox-line Courier
05.2017 - 01.2018
Diploma - Counseling
All Training Colleges Australia
Master - Hospitality Management
ECU Australia
Bachelor Degree - Business And Administration
MG University
High School Diploma -
Kallara
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